At a Glance
- Tasks: Create engaging UX copy and digital content for web and mobile platforms.
- Company: Join a leading banking client focused on enhancing customer experiences.
- Benefits: Competitive contract pay, flexible working arrangements, and a chance to shape digital content.
- Other info: Collaborate with talented teams in a dynamic digital environment.
- Why this job: Make a real impact by simplifying complex journeys and improving usability.
- Qualifications: Experience as a UX Writer or Content Designer in regulated sectors required.
The predicted salary is between 40000 - 50000 £ per year.
Contract Opportunity – UX Writer / Content Designer
6 Month Contract Inside IR35
Banking / Financial Services Experience Required
We’re currently supporting a leading banking client who are looking for an experienced UX Writer / Content Designer to join a high‑performing digital team focused on improving customer experiences across web and mobile platforms. This is a fantastic opportunity for someone who thrives on simplifying complex journeys and creating clear, engaging digital content that genuinely improves usability and customer outcomes.
What you’ll be doing:
- Creating user‑focused UX copy and digital content across multiple customer journeys
- Working closely with UX/UI Designers, Product Managers and Researchers to shape seamless digital experiences
- Using analytics, user testing and research insights to improve content performance and usability
- Ensuring all content aligns with brand tone of voice, accessibility and content design best practices
- Supporting content strategy across digital products and platforms
What we’re looking for:
- Strong experience as a UX Writer or Content Designer within digital environments
- Previous experience working within banking, financial services or another highly regulated/complex sector
- Ability to simplify technical or complex information into intuitive customer‑facing content
- Experience collaborating with cross‑functional digital teams
- Understanding of user journeys, UX principles and digital engagement
- Comfortable working with data, analytics and user research to inform content decisions
Content Designer employer: Norton Blake
Join a leading banking client that values innovation and collaboration, offering a dynamic work culture where your contributions as a Content Designer will directly enhance customer experiences across digital platforms. With a focus on employee growth, you will have access to professional development opportunities and the chance to work alongside talented UX/UI Designers and Product Managers in a supportive environment. This role not only allows you to simplify complex information but also positions you at the forefront of transforming digital content in a highly regulated sector, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX writing and content design work. Make sure it’s easy to navigate and showcases how you’ve simplified complex information in past projects. This will help potential employers see your value right away.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of user journeys and UX principles. Be ready to discuss how you've used data and user research to inform your content decisions. This shows you’re not just a creative thinker but also a strategic one!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes get your application noticed faster than through other channels.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Content Designer role. Highlight your experience in UX writing and how you've simplified complex information in previous roles. We want to see how you can bring your unique skills to our team!
Showcase Your Work:Include a portfolio or examples of your previous work that demonstrate your ability to create engaging digital content. We love seeing how you've tackled user journeys and improved usability in your past projects!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are as a person, not just as a professional. Share your passion for UX writing and how it aligns with our mission at StudySmarter.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Norton Blake
✨Know Your Audience
Before the interview, research the banking client and their digital products. Understand their brand tone of voice and how they engage with customers. This will help you tailor your responses and demonstrate that you can create user-focused content that aligns with their needs.
✨Showcase Your Portfolio
Bring examples of your previous work as a UX Writer or Content Designer. Highlight projects where you simplified complex information into engaging content. Be ready to discuss the impact your content had on user experience and how it improved usability.
✨Collaborate Like a Pro
Prepare to talk about your experience working with cross-functional teams. Share specific examples of how you collaborated with UX/UI Designers, Product Managers, and Researchers to create seamless digital experiences. This shows you understand the importance of teamwork in delivering great content.
✨Data-Driven Decisions
Be ready to discuss how you've used analytics and user research to inform your content decisions. Mention any tools or methods you’ve used to measure content performance. This demonstrates your ability to back up your creative choices with data, which is crucial in a regulated sector like banking.
