At a Glance
- Tasks: Analyse and design operational processes in Wealth Management and Private Banking.
- Company: Leading financial services firm with a focus on innovation and client satisfaction.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team and make a real impact in the financial sector.
- Why this job: Shape the future of banking operations and enhance client experiences.
- Qualifications: Experience in business analysis and operational process design required.
The predicted salary is between 49500 - 60500 £ per year.
Business Analyst (Banking), London/Hybrid, £450/day (Inside IR35) We need an experienced BA with a strong background in UK Wealth Management, Private Banking, Investment Management or broader Financial Services, with a particular focus on operational process design and business readiness.
Key requirements: Strong Business Analysis and requirements gathering experience.
End-to-end operational journey and process design.
Client onboarding, account opening, servicing, fulfilment, hand-offs, exceptions and escalations.
Process mapping, operating procedures and client/operational journey documentation.
Client lifecycle management and wealth operations experience.
Operational controls, risks, approvals, ownership and service levels.
Business and operational readiness, including launch-readiness documentation.
Ability to identify operational gaps, dependencies and client/colleague friction points.
Strong stakeholder management across Operations, Proposition, Platform/Technology, Compliance, Risk and Governance.
Experience working in ambiguous build environments and bringing structure to requirements and processes.
Understanding of client experience, conduct, operational resilience and operational risk.
Business Analyst - Operations employer: Norton Blake
Join a leading enterprise organisation in West London that values innovation and collaboration, offering a dynamic work culture where your expertise as a Power Platform Architect will directly influence the future of digital transformation. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work alongside senior stakeholders in a hybrid environment, ensuring a balanced work-life experience. This role not only allows you to shape best practices but also positions you at the forefront of cutting-edge Microsoft solutions, making it an exciting and rewarding place to advance your career.
