Norton Blake Limited is seeking a Customer Journey Analytics & Experience Measurement Specialist to drive the development of customer journey analytics and digital experience measurement. You will collaborate with Experience Managers, Product Owners and Data & Analytics teams to define meaningful measures and improve dashboards and roadmaps.
The role focuses on establishing a robust CJA dashboard, improving data tagging and data quality, and ensuring customer experience performance is measured
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Hybrid CX Analytics Lead: Customer Journey Insights employer: Norton Blake Limited
As a Business Analyst at our London-based company, you'll thrive in a dynamic and collaborative work culture that values innovation and professional growth. We offer competitive rates, flexible hybrid working arrangements, and opportunities to engage in high-profile digital transformation projects, ensuring that your contributions are both meaningful and impactful. Join us to be part of a team that prioritises employee development and fosters a supportive environment for achieving excellence.
