Attendance and Pastoral Support Worker

Attendance and Pastoral Support Worker

Full-Time 20250 - 24750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support student attendance and provide pastoral care to help students thrive.
  • Company: A dedicated school focused on student welfare and academic success.
  • Benefits: Gain valuable experience, develop skills, and make a positive impact in the community.
  • Other info: Join a supportive team committed to safeguarding and promoting student welfare.
  • Why this job: Be a key player in shaping students' futures and enhancing their school experience.
  • Qualifications: 5 GCSEs A-C or equivalent; experience working with children is a plus.

The predicted salary is between 20250 - 24750 £ per year.

Job Purpose

Responsible for providing attendance, student and administrative support.

This enables the school to achieve a high standard of effective services to the leadership group, teachers, support staff colleagues, pupils, parents and other members of the school community.

To develop systems that will enable the school to raise the attendance levels of students.

To support the Pastoral Team in delivering excellent pastoral provision guiding and supporting students in their personal, social and educational development to help them reach their full potential.

Duties & Responsibilities

  • Attendance
  • To use MIS (Brom Com) in daily role and be one of the key contacts for all attendance issues in school Years 7-11, including students who are educated off-site (alternative provision), reduced timetable and long-term illness.
  • To support and produce daily absence reports in case of emergency/evacuation of the school with the wider attendance team.
  • To support and co-ordinate registers and student count during an emergency evacuation of the school.
  • To support day-to-day systems and processes relating to the school attendance targets.
  • Work alongside the attendance officer to ensure that the school registration systems are delivered and correctly administered, report on the quality of registers and pick up any errors or missing marks.
  • To be responsible for ensuring late students register on arrival in school and inputting their late attendance into the system.
  • Weekly monitoring and analysis of whole school persistent absentees.
  • To provide relevant reports to the Attendance lead on a monthly basis and as additionally requested.
  • To liaise with the School’s Educational Welfare Officer, Assistant Headteacher and Heads of Year regularly to review statistical data relating to attendance patterns of groups within the school, identifying students for attendance contract meetings, completing referrals, organising and managing attendance contract meetings.
  • To ensure timely and appropriate written and phone communication to parents regarding attendance.
  • To use data to evaluate the effectiveness of interventions.
  • To be responsible for tracking the impact of attendance contract meetings and ensuring improvement of persistent absentees, and work with the pastoral team to design effective interventions.
  • To prepare, organise and oversee the register audit with the Participation Officer.
  • To provide names and feedback for students who have been added to the local authority’s truancy sweep.
  • To liaise with the Assistant Headteacher (Attendance/Inclusion) regarding term-time leave/holiday requests and circulate the information to the relevant staff.
  • To be responsible for monitoring the attendance of looked after children and students in receipt of alternative provision.
  • To contact parents regarding absence issues on a daily basis and tracking the students concerned.
  • To support in creating individualised support plans around persistent absentees.
  • To be the main point of contact and work actively with families to support student attendance and punctuality.
  • Responsible for sending out messages to parents via Brom Com and/or truancy Call.
  • To identify students and the families who require support and refer them to the safeguarding and pastoral team(s) as appropriate.
  • Pastoral Support
  • To be a point of contact in the Pastoral Office and student reception for student issues.
  • To support Heads of Year in their daily role to support vulnerable students and their families.
  • To support in identifying, referring and escorting students to external services where appropriate (e. g. sexual health, drugs & alcohol support, safer school’s officer).
  • Carrying out daily lunch duties.
  • To liaise with the Ho Ys regarding next steps and to work with the Pastoral team with the organisation of interventions such as onsite counselling, careers appointments, etc.
  • To support safeguarding team in their role.
  • To support select students in need in regular 1:1 meetings as a key point of contact in school.
  • Oversee the distribution of lockers to students.
  • General
  • To be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection.
  • To contribute to the overall ethos and aims of the school.
  • To participate in training and other learning activities and performance development as required.
  • To keep up to date with current technology and software systems and oversee the training of staff in attendance and registration issues.

To undertake any other duties which may reasonably be regarded as within the nature of the duties, responsibilities and grade of this post.

Any changes of a permanent nature will be incorporated into the job description in specific terms, following consultation with the postholder.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Person Specification

  • Education and Qualifications: 5 GCSEs A-C or equivalent; fast and accurate keyboarding skills; numerate and literate.
  • Work

Experience: Experience of working in an office environment; experience of working in a school environment; experience of working with children in similar or related capacity.

  • Knowledge, skills and ability: Up to date knowledge of working practices relevant to the post; able to deliver services and systems for effective support; up to date knowledge and skills in dealing with young people; sound understanding of child protection.
  • Effective written, verbal communication and ICT skills: practical experience of word processing, Excel, e-mail and other office applications; personally effective with excellent organisational skills, ability to prioritise and delegate.
  • Presentation: Personally effective with excellent organisational skills, ability to prioritise.
  • Ability to work under pressure and meet deadlines; perseverance and determination.
  • Ability to work accurately and confidentially; ability to follow procedures; willingness to work independently and show initiative; ability to be flexible and work as a member of a team.
  • Ability to ensure that the highest standards of quality and service are achieved in relation to the job role.
  • Ability to ensure that the highest standards of safeguarding, quality and service care are achieved in relation to the job purpose.
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Attendance and Pastoral Support Worker employer: Northwood School

As an Attendance and Pastoral Support Worker at our school, you will be part of a dedicated team committed to fostering a supportive and inclusive environment for students. We offer a collaborative work culture that prioritises professional development, ensuring you have the resources and training needed to excel in your role. Located in a vibrant community, our school provides unique opportunities to make a meaningful impact on students' lives while enjoying a fulfilling career in education.

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Contact Details:

Northwood School Recruitment Team

We think you need these skills to ace Attendance and Pastoral Support Worker

Attendance Management
MIS (BromCom) Proficiency
Data Analysis
Communication Skills
Report Writing
Collaboration with Educational Welfare Officer
Student Support