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- Tasks: Manage a diverse portfolio of properties and ensure excellent service for landlords and tenants.
- Company: Join Northwood Edinburgh, a leading estate agent with a friendly, expert team.
- Benefits: Full-time role with competitive salary and company pool cars for work-related appointments.
- Why this job: Take ownership of your work and make a real impact in the property market.
- Qualifications: 2+ years in property management and strong customer service skills required.
- Other info: Dynamic work environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 Ā£ per year.
Northwood Edinburgh is a leading Edinburgh estate agent and property management company. We have a professional team of local, friendly experts who are passionate about property. Our knowledge and expertise in the property market allow us to help our customers find the right property solution. We offer various property management schemes, including our highly popular Guaranteed Rent service, providing hassleāfree property management and guaranteed rent even if the property is vacant. Our goal is to match the people of Edinburgh to their perfect property.
This is a fullātime onāsite role as a Property Manager at Northwood Edinburgh. We are a team of 18 people providing property management, estate agency and commercial facilities management services to owners in Edinburgh and East Lothian. From day one you will have responsibility and the chance to take ownership of your work with a dedicated portfolio of properties you will look after.
We are looking for candidates with experience of looking after a portfolio of properties and with a wide skillset covering the full property management role. The ideal candidate will be able to hit the ground running and be adept at handling the fast paced and varied nature of the role. Customer service is at the heart of this role and a proven track record of providing excellent service to both landlords and tenants is key. You will be involved with everything from viewings, client referencing, maintenance, checkāins and checkāouts, endāofātenancy deposit negotiations, property inspections and property turnarounds all whilst maintaining strong relationships with landlords and tenants.
Responsibilities
- Preparing and sending new contracts to Landlords
- Reference checking tenants
- Preparing and sending new contracts to Tenants
- Preparing and sending renewal letters to Landlords and Tenants
- Liaising with Tenants and Landlords on all property related matters
- Responsible for the dayātoāday administration of maintenance issues
- Preparing and issuing rent increase notices
- Informing utility companies of tenant turnarounds
- Conducting tenant viewings
- Conducting property inspections (every 4 months)
- Meeting targets set by the Company
- Conducting moveāout checks at the end of tenancies
- Using the Company's CRM system ā SME
- Dealing with general tenant enquiries relating to their properties and rent
- Invoice processing and client billing
- Any other duties that may be required by the Company
Qualifications
- At least 2 years' experience in property management
- ARLA or similar qualification would be favourable
- Great knowledge of tenancy legislation in Scotland and an overview of the rental market in Edinburgh
- Ability to take ownership of tasks and work under own guidance
- Aptitude in handling all aspects of property management by yourself
- Confidence in dealing with landlords, tenants, contractors and suppliers
- Excellent communication and interpersonal skills
- Strong organisational and timeāmanagement skills
- Knowledge of current property management regulations and laws in Scotland
- Experience in tenant management and customer service
- Ability to resolve conflicts and handle difficult situations
- Attention to detail and ability to multitask
- Proficiency in property management software (SME) and Microsoft Office
- Inādepth knowledge of Edinburgh itself ā a huge bonus
- Bachelor's degree in Property Management, Real Estate, or a related field also a plus
Location and Hours
Hours: 9 am to 5 pm, Monday to Friday. Your places of work will be 13 Comely Bank Road, Edinburgh (on rota as required) and Timberbush, Edinburgh (your primary place of work). Company pool cars are available from 9 am to 5 pm for all workārelated appointments and personal cars are not required to be used for any business activities.
Other Information
Seniority level: MidāSenior; Employment type: Fullātime; Job function: Sales and Management.
Property Manager in Edinburgh employer: Northwood Edinburgh
Contact Detail:
Northwood Edinburgh Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Property Manager in Edinburgh
āØTip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, and donāt be shy to reach out to industry professionals on LinkedIn. You never know who might have the inside scoop on job openings!
āØTip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at interviews or networking events, be ready to discuss your experience managing properties. Share specific examples of how you've handled challenges and provided excellent customer service.
āØTip Number 3
Research is key! Before any interview, make sure you know about Northwood Edinburgh and their services. Understanding their Guaranteed Rent scheme and other offerings will help you tailor your answers and show that you're genuinely interested in the role.
āØTip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team. Plus, itās the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Property Manager in Edinburgh
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management and customer service, as these are key for us at Northwood Edinburgh. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for property and why you want to join our friendly team. Mention how your background aligns with our goals and how you can contribute to providing excellent service to landlords and tenants.
Showcase Your Local Knowledge: Since weāre all about matching people to their perfect property in Edinburgh, itās a great idea to demonstrate your knowledge of the local market. Mention any insights you have about the area or trends youāve noticed ā itāll show us youāre the right fit!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Itās the best way for us to receive your application and ensures you donāt miss out on any important details. We canāt wait to see what you bring to the table!
How to prepare for a job interview at Northwood Edinburgh
āØKnow Your Property Management Stuff
Brush up on your knowledge of tenancy legislation in Scotland and the Edinburgh rental market. Be ready to discuss your experience managing a portfolio of properties and how you've handled various challenges in the past.
āØShow Off Your Customer Service Skills
Since customer service is key for this role, prepare examples of how you've provided excellent service to both landlords and tenants. Think about specific situations where you resolved conflicts or went above and beyond to meet client needs.
āØDemonstrate Your Organisational Skills
The role requires strong organisational and time-management skills. Be prepared to talk about how you prioritise tasks and manage multiple responsibilities, especially when dealing with maintenance issues and tenant enquiries.
āØFamiliarise Yourself with the Company
Research Northwood Edinburgh and their property management services, especially the Guaranteed Rent scheme. Understanding their approach will help you align your answers with their values and show that you're genuinely interested in the company.
