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- Tasks: Ensure clean, quality water by managing and improving our Water Quality Management System.
- Company: Join Northumbrian Water Group, a leader in water services for millions.
- Benefits: Enjoy generous holidays, pension matching, wellbeing support, and discounts on local attractions.
- Why this job: Make a real impact on water quality and help shape future standards.
- Qualifications: Experience in administration and knowledge of water treatment legislation preferred.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 28000 - 38000 ÂŁ per year.
About the role
Water Quality Assurance Analyst
Full Time • Permanent
Salary – up to £33,123 (depending on experience)
Location – Chester le Street, Co Durham
We\\\’re excited to offer a new opportunity within our Water Quality team for a Water Quality Assurance Analyst. This role is central to our mission of providing clean, clear water that tastes good, and you\\\’ll be right at the heart of it.
You\\\’ll be supporting the rollout and ongoing management of our Water Supply Quality Management System (WSQMS), working closely with Water Supply Managers to ensure that standard instructions and site operating procedures are properly documented, issued, and controlled. As a key member of the team, you\\\’ll oversee the governance of WSQMS documents, carry out embedment checks and audits, and lead reviews of SOPs to ensure everything is up to standard.
Your work will contribute directly to the delivery of our Drinking Water Inspectorate (DWI) transformation project plan, and you\\\’ll help maintain trackers and reports to monitor progress. You\\\’ll also play an important role in recommending improvements to policies, processes, and procedures, helping us continuously raise the bar.
Communication will be a big part of your role, as you\\\’ll be responsible for sharing updates from the Water Supply Quality Review Group mailbox with Water Supply Teams. You\\\’ll collaborate with our technical author to refresh standard instructions and forms, and you\\\’ll lead workshops with site teams to embed best practices.
You\\\’ll support Team Managers in completing and updating their site documentation, and you\\\’ll take the lead on formatting, versioning, and issuing documents to ensure consistency and compliance.
This is a fantastic opportunity for someone who\\\’s organised, proactive, and passionate about water quality. If you\\\’re ready to make a meaningful impact and help shape the future of our water supply standards, we\\\’d love to hear from you.
About you
To thrive in this role, you\\\’ll bring solid experience in delivering administrative tasks, along with a sound understanding of operational activities. Ideally, you\\\’ll also have some familiarity with water treatment legislation and a working knowledge of ISO 9001 accreditation standards.
You\\\’ll be confident using Microsoft Office tools, particularly Excel, Word, PowerPoint, Outlook and SharePoint and capable of producing clear, well-structured documentation. Accuracy matters here, so we\\\’re looking for someone who takes pride in maintaining precise records and following through on every detail.
We\\\’re after someone who\\\’s self-motivated, resilient, and comfortable working independently in a fast-paced environment. You\\\’ll be someone who can think practically, solve problems, and stay focused under pressure.
A passion for continuous improvement and a commitment to delivering high-quality outcomes will set you apart. Just as important is your ability to build strong working relationships and collaborate effectively with others to achieve shared goals.
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
About us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we\\\’re committed to delivering great service, putting our customers at the heart of everything we do.
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision. Our values are:
- Results Driven
- Ethical
- Customer Focused
- Innovative
- One Team
Our benefits
We\\\’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our \\\”Tap Into\\\” benefits include:
- Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year\\\’s Eve. There\\\’s also the option to buy or sell holidays.
- Company pension scheme, where we\\\’ll double match your contributions up to an employer contribution of 10%.
- Free access to local attractions.
- A fantastic discount scheme, with savings on days out, shopping, travel and more.
- Award winning \\\”Living Well\\\” wellbeing support, including access to a digital GP service for you and your family members.
- Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
- Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
- Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we\\\’ll even pay for any relevant professional body subscription.
About us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we\\\’re committed to delivering great service, putting our customers at the heart of everything we do.
Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision. Our values are:
- Results Driven
- Ethical
- Customer Focused
- Innovative
- One Team
Our gallery
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Colleague benefits
We\\\’re the great company we are because of you – our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.
- Eyecare
- Discounted Medicals
- Employee Assistance Programme
- Cycle2work
- Buying & selling annual leave
- Long service awards
- Salary sacrifice car scheme
- Computer Loans
- Award winning wellbeing site
- NWG savings scheme
- Company pension scheme
- Pre-retirement workshops
- Life assurance
- Christmas savings club
- Discounts & cashBack offers
- Qualification loan
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Water Quality Assurance analyst employer: Northumbrian Water
Contact Detail:
Northumbrian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Quality Assurance analyst
✨Tip Number 1
Network like a pro! Reach out to people in the water quality field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us you’re not just interested in the role, but also in how you can contribute to our mission of providing clean, clear water.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to teamwork and problem-solving. We want to see how you handle challenges and work with others to achieve goals.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us you’re genuinely interested in joining our team.
We think you need these skills to ace Water Quality Assurance analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Water Quality Assurance Analyst role. Highlight your relevant experience and skills that align with the job description, especially your understanding of water treatment legislation and ISO 9001 standards.
Showcase Your Organisational Skills: Since this role requires a lot of documentation and compliance work, emphasise your organisational abilities. Share examples of how you've managed records or led projects in the past to demonstrate your attention to detail and proactive approach.
Communicate Clearly: Effective communication is key in this role, so make sure your application reflects that. Use clear and concise language, and structure your documents well. This will show us that you can produce the high-quality documentation we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Northumbrian Water
✨Know Your Water Quality Standards
Familiarise yourself with water treatment legislation and ISO 9001 accreditation standards. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to maintaining high-quality outcomes.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed documentation and processes in previous roles. Highlight your attention to detail and ability to maintain precise records, as these are crucial for the Water Quality Assurance Analyst position.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since communication is key in this role, be ready to discuss how you've collaborated with teams in the past and how you plan to share updates and best practices effectively.
✨Demonstrate Continuous Improvement Mindset
Be prepared to discuss how you've contributed to process improvements in your previous roles. Show your passion for raising the bar and how you can bring that same energy to the Water Quality team.
