Technical Support - Water

As a Technical Support for Water Permitting and Compliance, you'll play an important role in helping us protect the environment and ensure our water operations meet environmental and regulatory requirements. Working closely with our Water Permitting and Compliance Team, operational colleagues and external stakeholders, you'll support a wide range of activities that help maintain compliance, manage environmental risks and uphold our environmental responsibilities.

In this varied role, you'll assist with environmental permit applications and renewals, helping to ensure all required information is accurate and submitted within required timescales. You'll support environmental compliance activities by gathering, analysing and maintaining environmental data, preparing reports and documentation, and contributing to audits and regulatory reporting.

You'll also be involved in supporting pollution investigations, collecting information and evidence, maintaining incident records, and helping to identify opportunities to reduce environmental risks. Using your analytical skills and attention to detail, you'll help turn environmental information into meaningful insights that support informed decision-making and continuous improvement.

This is an excellent opportunity for someone who enjoys working with data, collaborating with a range of stakeholders, and making a positive contribution to environmental protection and compliance within an essential service.

We’re looking for an organised and proactive individual with an interest in environmental compliance and a passion for protecting the environment. You'll have knowledge of environmental legislation, permitting requirements or regulatory compliance frameworks, alongside the ability to identify issues, analyse information and help develop practical solutions.

You’ll be a confident communicator with strong written skills, capable of preparing reports and presenting technical information clearly and accurately. Just as importantly, you’ll be comfortable building effective relationships with colleagues and stakeholders, working collaboratively to achieve shared goals.

The successful candidate will be able to manage multiple priorities, plan their workload effectively and remain adaptable when responding to changing demands. You’ll be confident using Microsoft Office and other digital systems and have a keen eye for detail when handling data and compliance-related information.

A degree in an environmental, scientific or related discipline would be advantageous, although we’ll also consider candidates who can demonstrate equivalent knowledge and experience. Experience within the water industry, utilities sector or a broader environmental role would be beneficial but is not essential. Above all, we’re looking for someone who is motivated, eager to learn and committed to supporting environmental compliance and continuous improvement.

Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work. Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS to be completed prior to employment. NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all colleagues, suppliers, customers and third parties.

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water. We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision:

• Results Driven: We take responsibility for achieving excellent business results.
• Ethical: We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
• Customer Focused: We aim to exceed the expectations of our internal and external customers.
• Innovative: We continuously strive for innovative and better ways to deliver our business.
• One Team: We work together consistently, promoting co-operation, to achieve our corporate objectives.

We're the great company we are because of you - our people. As our way of saying thanks, you'll be eligible to some of our wide range of benefits and discounts to take advantage of.