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- Tasks: Shape water network policies and ensure compliance with regulations.
- Company: Dynamic organisation focused on innovation and collaboration.
- Benefits: Generous holidays, pension scheme, wellbeing support, and discounts.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Make a real impact in the water industry while driving change.
- Qualifications: Strong understanding of regulatory frameworks and excellent communication skills.
The predicted salary is between 58000 - 58000 £ per year.
Working hours: 37 Hours
Permanent
Salary up to £58,000
Location: Pity Me, Durham/Hybrid working
About the Role
Help us shape how new developments connect to our water network, translating regulation into practical policy, sponsoring change projects, and working across the business and the wider sector to keep us ahead of what's next.
Responsibilities
- Ensure all new development activity relating to water services fully complies with regulatory obligations and business requirements.
- Translate complex regulatory requirements into clear, practical policies and embed them in operational processes across the business.
- Build strong, trusted relationships with colleagues across multiple directorates to support informed decision‑making.
- Represent the organisation externally, lead participation in sector and industry working groups and act as a key contact for regulatory data requests and consultations.
- Maintain a robust quality and governance framework covering design standards, charging arrangements, agreements and customer documentation.
- Sponsor and oversee regulatory‑driven change projects, including the development and annual publication of Charging Arrangements.
- Ensure pricing is cost‑reflective with appropriate cost recovery for new connections activity; develop and maintain performance and KPI frameworks, ensuring compliance with measures such as D‑MeX and other regulatory reporting requirements.
Qualifications
- Strong understanding of regulatory frameworks within customer‑focused or regulated service environments, ideally within the water industry or a similar sector.
- Experience developing written policies from operational practices and knowledge of competition law and cost recovery or pricing mechanisms within regulated markets.
- Comfortable managing and interpreting large volumes of regulatory data, compiling high‑quality responses to regulatory bodies, and sponsoring projects to successful delivery within agreed timescales.
- Able to communicate clearly, influence and collaborate with senior stakeholders internally and externally.
- Commercially astute, balanced and pragmatic; manages risk while identifying improvement opportunities.
- Demonstrated collaborative leadership, listening, building relationships and motivation to drive compliance, service quality and continuous improvement.
Will provide a DBS check prior to employment. Candidates with certain unspent convictions will not be considered to ensure a safe and secure working environment.
Benefits
- Generous holiday entitlement starting at 26 days plus bank holidays and additional time off on Christmas Eve and New Year's Eve; option to buy or sell holidays.
- Company pension scheme with double match up to 11% employer contribution.
- Free access to local attractions.
- Discount scheme for travel, shopping and other leisure.
- 'Living Well' wellbeing support, including a digital GP service for you and your family.
- Salary sacrifice cars and cycle‑to‑work scheme.
- Financial wellbeing support: community savings scheme, financial education, low‑cost loans via Salary Finance; 4× Life Assurance and Income Protection Scheme.
- Development opportunities: interest‑free qualification loan and professional body subscription support.
Equality, Diversity and Inclusion
We embrace and value diversity, inclusion and equity, encouraging all colleagues to bring their authentic selves to work. We accept applications from all backgrounds and are committed to fostering a diverse and inclusive workplace.
Regulation and Compliance Manager employer: Northumbrian Water
Contact Detail:
Northumbrian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulation and Compliance Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your knowledge of regulatory frameworks and compliance. Share examples of how you've successfully navigated complex regulations in the past – it’ll show you’re the right fit for the role!
✨Prepare for Interviews
Do your homework before interviews! Understand the company’s values and recent projects, especially those related to water services. This will help you tailor your answers and demonstrate that you’re genuinely interested in the role.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regulation and Compliance Manager
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Regulation and Compliance Manager role is all about. Dive into the job description and highlight key responsibilities and qualifications. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! Make it personal by tailoring your CV and cover letter to reflect the specific skills and experiences that match the job. Use the same language as the job description to show us you’re a perfect fit.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just listing duties. Use numbers and examples to demonstrate how you've successfully navigated regulatory frameworks or led projects in the past. We love seeing tangible results!
Keep It Professional Yet Engaging: While we appreciate a friendly tone, remember to keep your application professional. Be clear and concise, and don’t forget to proofread for any typos or errors. A polished application shows us you care about the details!
How to prepare for a job interview at Northumbrian Water
✨Know Your Regulations
Make sure you brush up on the key regulatory frameworks relevant to the water industry. Being able to discuss specific regulations and how they impact operational practices will show that you're not just familiar with the theory, but can also apply it in a practical context.
✨Showcase Your Policy Skills
Prepare examples of policies you've developed or translated from complex regulations. Be ready to explain your thought process and how you ensured these policies were embedded into operational processes. This will demonstrate your ability to turn regulations into actionable strategies.
✨Build Relationships
Think about how you've built strong relationships in previous roles. Be prepared to share specific instances where your collaboration with stakeholders led to successful outcomes. This is crucial for a role that requires influencing and working across multiple directorates.
✨Data Interpretation is Key
Since the role involves managing large volumes of regulatory data, practice explaining how you've interpreted data in the past. Bring examples of how you've compiled responses to regulatory bodies or sponsored projects based on data insights. This will highlight your analytical skills and attention to detail.