Compliance Manager in North East

About the role

Compliance Manager

Working hours

Full time 37 hours per week (flexible working arrangements including part time will be considered)

Permanent

Salary

from £58,395 to £68,700 per year (depending on experience)

Location

hybrid working with office location at Pity Me, Durham

About the role

Here at Northumbrian Water Group, we have an exciting brand-new opportunity for a Compliance Manager within our Organisational Compliance team.

In this role, you will lead the monitoring, governance and reporting of legislative and regulatory compliance across Northumbrian Water Group. You will provide expert advice, challenge and assurance to senior leaders, ensuring legislative and regulatory obligations are clearly understood, owned and managed across the business.

You will design, maintain and continuously improve the organisational compliance framework and ensure compliance risks are appropriately reflected in the NWL risk register. You will establish an evidence base to demonstrate compliance/compliant operations, and be a key escalation point for complex or high‑risk compliance issues, shaping compliance reporting to support informed executive decision‑making, not just assurance.

As Compliance Manager, you will operate with a high degree of autonomy and professional judgement, balancing challenge with pragmatism, and assurance with enablement, supporting the business to achieve compliant outcomes in a complex and evolving regulatory landscape.

About you

If you have experience working in a compliance role within a large organisation, we would love to hear from you! You will have experience translating compliance requirements into practical solutions in a complex operating environment, and a detailed understanding of external factors influencing the industry including political, economic, social, and technological issues.

You will be degree qualified in an appropriate discipline or have the equivalent working experience. You will have experience of risk management approaches and of managing (legal) casework or enforcement action / especially compliance related.

You will have excellent communication and stakeholder management skills, able to communicate with regulators to ensure a positive and productive relationship is developed and maintained with key personnel.

You can understand, interpret and apply legal Statutes and Directives, and have knowledge of Quality Assurance procedures to enable the assessment of the relevant compliance area.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS to be completed prior to employment.

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we're committed to having a diverse community represented across our business.

We're aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business. Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

• Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year's Eve. There's also the option to buy or sell holidays.
• Company pension scheme, where we'll double match your contributions up to an employer contribution of 11%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning 'Living Well' wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel - through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support - access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development - we offer a range of development opportunities, can support you through an interest free qualification loan and we'll even pay for any relevant professional body subscription.

About us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

Our values

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Results Driven

We take responsibility for achieving excellent business results.

Ethical

We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused

We aim to exceed the expectations of our internal and external customers.

Innovative

We continuously strive for innovative and better ways to deliver our business.

One Team

We work together consistently, promoting co-operation, to achieve our corporate objectives.

Colleague benefits

We're the great company we are because of you - our people. As our way of saying thanks, you'll be eligible to some of our wide range of benefits and discounts to take advantage of.

To find out more about our benefits, see our benefits booklet attached to this advert.

• Eyecare
• Discounted Medicals
• Employee Assistance Programme
• Cycle2work
• Buying & selling annual leave
• Long service awards
• Salary sacrifice car scheme
• Computer Loans
• Award winning wellbeing site
• NWG savings scheme
• Company pension scheme
• Pre-retirement workshops
• Life assurance
• Christmas savings club
• Discounts & cashback offers
• Qualification loan