Data Technician - Lead (Metal) Programme

Salary up to £36,100 (depending on experience)

Permanent 37 hours per week

We’re seeking a detail-driven and data-focused professional to support the successful delivery of our vital Lead (metal) Pipe Replacement Programme. This role plays a crucial part in protecting public health and enhancing regulatory performance by ensuring the integrity, quality, and accessibility of asset and performance data.

You’ll be responsible for the collation, analysis, interpretation, and communication of lead asset data to support investment decisions and shape the wider programme of work. By interrogating corporate systems, you’ll provide key insights into pipe materials to support the planning and delivery of schemes. Working closely with the Water Quality Team, you’ll ensure accurate and timely responses to lead sample results, while also promoting a consistent approach to data management across all three of our operating areas.

A core part of your role will be ensuring that both internal teams and contractors collect high-quality information that meets project objectives and supports efficient regulatory reporting. You’ll lead the preparation and assurance of regulatory data submissions, contributing to audits and performance reviews. Building strong relationships across the business, you’ll identify opportunities to enhance how data is used, promoting the benefits of accurate and reliable data capture.

Additionally, you’ll provide technical support on data recording and insight, maintain up-to-date asset information within corporate systems, and support the ongoing improvement of our lead pipe risk-based prioritisation model.

If you’re passionate about using data to drive smarter decisions and want to make a real difference to our customers and communities, we’d love to hear from you.

To succeed in this role, you’ll be highly motivated and capable of working independently, proactively managing your own time and workload to meet tight deadlines. You’ll bring strong organisational skills and a results-driven mindset, with the ability to think on your feet and adapt quickly to changing priorities and ad hoc requests.

With a positive, confident, and can-do attitude, you’ll be a natural communicator, able to engage effectively with people at all levels across the business. A strong team player, you’ll thrive in a collaborative environment while also bringing the flexibility and initiative needed to deliver exceptional outcomes under pressure.

You’ll have advanced skills in Excel and data presentation, with the ability to translate complex data into clearly and concisely. Your exceptional attention to detail will ensure the accuracy and reliability of information that underpins important decision-making.

Here at Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS to be completed prior to employment.

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all colleagues, suppliers, customers and third parties.

About us: NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water. We are proud to serve our customers and we’re committed to delivering great service, putting our customers at the heart of everything we do.

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.