Northumbria Police is recruiting for an Emergency Contact Handler Apprenticeship (22 hours per week) starting January 2027. You will train to become an Emergency Contact Handler and learn to evaluate incident urgency while providing a calm, professional response to callers.
The programme includes on and off-the-job training, and successful completion leads to a nationally recognised certificate in emergency contact handling.
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Emergency Contact Handler Apprentice - 22h employer: Northumbria
Northumbria Police is an exceptional employer, dedicated to fostering a supportive work culture that prioritises the professional development of its staff. As a Training Specialist, you will have the opportunity to make a meaningful impact on community safety while benefiting from comprehensive training programmes and career advancement opportunities in a dynamic environment committed to protecting vulnerable individuals.
