At a Glance
- Tasks: Handle emergency calls and support frontline officers with vital information.
- Company: Join Northumbria Police, a trusted institution serving the community.
- Benefits: Structured training, competitive pay, and potential shift allowances.
- Other info: Exciting apprenticeship with opportunities for career advancement.
- Why this job: Make a real difference in emergencies while gaining valuable skills.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 14040 - 17160 £ per year.
Northumbria Police is offering an Emergency Contact Handler Apprenticeship (30 hours) starting January 2027.
Training is structured, with a 9-week classroom phase and mentoring, moving to Cobalt in 2027.
The role involves handling 999/101 calls, collecting data, and using police IT systems to support frontline officers.
You will work varied shifts, with potential earnings including an uplift through allowances.
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Be the Calm: Emergency Contact Handler Apprentice employer: Northumbria
Northumbria Police is an exceptional employer, dedicated to fostering a supportive work culture that prioritises the professional development of its staff. As a Training Specialist, you will have the opportunity to make a meaningful impact on community safety while benefiting from comprehensive training programmes and career advancement opportunities in a dynamic environment committed to protecting vulnerable individuals.
