At a Glance
- Tasks: Manage daily operations and provide excellent customer service at Sport Central.
- Company: Join Northumbria University, a top-ranked institution with a vibrant community.
- Benefits: Flexible hours, generous holiday, great pension schemes, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team enhancing student experiences through sports and fitness.
- Qualifications: Customer service skills, teamwork, and problem-solving abilities are essential.
The predicted salary is between 20250 - 24750 £ per year.
Northumbria Sport are recruiting a full-time Sport Assistant who will be responsible for the daily operation of the building and perform a variety of customer-facing roles within Sport Central. The facility has both wet and dry based activities and is situated on City Campus. The Sport Assistant is responsible for delivering a welcoming, safe and outstanding experience for our customers. This role requires direct customer-facing services and operational roles as needed. A good knowledge of Northumbria Sport programmed activities is essential.
Reporting directly to the Duty Manager, the role will join Northumbria Sport, a core department within Campus Services, which is responsible for delivering an excellent student experience through a range of sport, fitness and wellbeing programmes. The role will be based at Sport Central, but working at Coach Lane Sports Ground may be required.
To be successful in the role, you will have:
- Good understanding of Customer Service Experience requirements
- Ability to work on own initiative and as part of a team
- Good verbal and written communication skills
- The initiative to solve problems of a practical nature
If you would like an informal discussion about the role, please contact jamie.brockett@northumbria.ac.uk.
Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. We rank top 25 in the UK for research power. With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more.
Our Northumbria Values define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold. Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence.
The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process. Apply now and join a community committed to transforming society and the economy.
Sport Assistant in Newcastle upon Tyne employer: Northumbria University
Northumbria University is an exceptional employer, renowned for its commitment to academic excellence and innovation. With a strong focus on employee well-being, we offer flexible working arrangements, generous holiday entitlements, and excellent pension schemes, all within a vibrant and inclusive work culture. Join us in Newcastle upon Tyne, where you will have the opportunity to contribute to groundbreaking research while enjoying a supportive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sport Assistant in Newcastle upon Tyne
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Northumbria University. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Northumbria University. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Sport Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Northumbria University aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Northumbria University
✨Highlight Your Passion for Sports
When chatting with Northumbria University, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
