Northumbria University’s Ask4Help is seeking an overnight frontline student service advisor. The role covers inbound contact via in-person, phone and online channels, resolving enquiries on topics from study skills to wellbeing and progression.
Shifts run 23:00–08:10, 36 weeks a year, across Newcastle City Campus, with some bank holidays. The post involves using CRM systems, building cross-team relationships, and providing consistent responses while supporting students’ needs in a dynamic campus
#J-18808-Ljbffr
Overnight Student Support Advisor - Flexible Hours 12mo Pay in Newcastle upon Tyne employer: Northumbria University
Universities for North East England (UNEE) is an exceptional employer, offering a collaborative and supportive work environment that values academic excellence and innovation. With a commitment to employee growth, flexible working arrangements, and a strong focus on inclusivity, UNEE empowers its staff to thrive while contributing to the vibrant educational landscape of North East England. Join us in making a meaningful impact within a diverse team dedicated to championing higher education and regional development.
