IT Application Support Lead

IT Application Support Lead

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service delivery, coordinate upgrades, and mentor your team in tech.
  • Company: Join a forward-thinking organisation impacting 30,000 students and staff.
  • Benefits: Competitive salary, professional development, and a chance to shape tech strategy.
  • Why this job: Make a real difference while balancing people management and tech engagement.
  • Qualifications: Strong organisational skills and a passion for leading teams in tech.
  • Other info: Dynamic role with opportunities to tackle complex challenges.

The predicted salary is between 48000 - 72000 £ per year.

Your Impact

Lead end-to-end service delivery: coordinate security patches, system upgrades, and solution implementation while providing hands-on technical mentorship. You'll be the key link between suppliers, stakeholders, and senior leadership, driving partnerships that elevate our service standards and technical strategy.

What Makes This Role Different

This isn't a typical team lead role, you'll balance people management and development with strategic oversight and technical engagement, making decisions that directly impact over 30,000 students and staff. Guide your team through complex challenges while staying close to the technology that matters.

What You'll Bring

Strong organisational and stakeholder management skills combined with technical credibility. You would be an ambitious professional ready to lead, coordinate, and inspire, someone who thrives at the intersection of people management and technical delivery.

Ready to make your mark?

IT Application Support Lead employer: Northumbria University

As an IT Application Support Lead, you will thrive in a dynamic environment that prioritises innovation and collaboration. Our company fosters a culture of continuous learning and professional development, offering ample opportunities for growth while making a tangible impact on the lives of over 30,000 students and staff. With a commitment to excellence and a supportive team atmosphere, we ensure that our employees are equipped with the tools and mentorship needed to succeed in their roles.
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Contact Detail:

Northumbria University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Application Support Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an Application Support Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've led teams through complex challenges. Highlight your experience with security patches and system upgrades to really make an impact.

✨Tip Number 3

Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to show how your skills align with our mission to elevate service standards and technical strategy.

✨Tip Number 4

Prepare for interviews by brushing up on your stakeholder management skills. Be ready to discuss how you’ve successfully coordinated between suppliers and senior leadership in the past. This will show that you’re not just technically savvy but also a great people manager!

We think you need these skills to ace IT Application Support Lead

Service Delivery Management
Technical Mentorship
Stakeholder Management
Organisational Skills
People Management
Strategic Oversight
Technical Engagement
Problem-Solving Skills
Coordination Skills
Communication Skills
Decision-Making Skills
Adaptability
Team Leadership

Some tips for your application 🫡

Show Your Technical Credibility: Make sure to highlight your technical skills and experience in your application. We want to see how you've tackled complex challenges in the past, so don’t hold back on sharing those stories!

Emphasise Stakeholder Management: Since this role involves liaising with various stakeholders, it’s crucial to showcase your organisational skills. Tell us about times you’ve successfully managed relationships and driven partnerships in your previous roles.

Balance People Management and Strategy: We’re looking for someone who can juggle team leadership with strategic oversight. In your application, share examples of how you’ve inspired and developed your team while also keeping an eye on the bigger picture.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.

How to prepare for a job interview at Northumbria University

✨Know Your Tech Inside Out

Make sure you’re well-versed in the technologies relevant to the role. Brush up on your knowledge of security patches, system upgrades, and any specific tools or platforms mentioned in the job description. Being able to discuss these confidently will show your technical credibility.

✨Showcase Your People Skills

Since this role involves balancing people management with technical oversight, be prepared to share examples of how you've successfully led teams or mentored others. Highlight your ability to inspire and coordinate with stakeholders, as this will demonstrate your organisational skills.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you would handle complex challenges or conflicts between suppliers and stakeholders. Think of specific situations from your past experience where you navigated similar issues, and be ready to explain your thought process and outcomes.

✨Align with Their Vision

Research the company’s mission and values, especially how they impact students and staff. During the interview, express how your personal goals align with their vision. This shows that you’re not just looking for a job, but are genuinely interested in making a positive impact.

IT Application Support Lead
Northumbria University
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