At a Glance
- Tasks: Ensure safety and security for students and staff during night shifts.
- Company: Join Northumbria University, a top-ranked institution with a vibrant community.
- Benefits: Flexible hours, generous holiday entitlement, and excellent pension schemes.
- Other info: Dynamic team environment with opportunities for overtime and career growth.
- Why this job: Make a real difference in the student experience while developing your skills.
- Qualifications: SIA Door Supervisor License and strong customer service skills required.
The predicted salary is between 20250 - 24750 £ per year.
The University Security Team plays a vital role in maintaining a safe, secure and welcoming environment for students, staff and visitors. The team provides a wide range of services including crime prevention, patrols, emergency response, building security, fire response, traffic and car parking management, event security and support to students living in University accommodation.
About the Role
The role is based primarily at the City and Coach Lane Campuses, with staff also providing security and emergency response cover across other University locations, including Halls of Residence and other University premises as required. The role operates on a night-shift pattern, including weekends, bank holidays and University closure periods. There may also be opportunities for overtime, with flexibility required to respond to changing operational needs.
About You
The successful candidate will demonstrate excellent communication and interpersonal skills, a positive and proactive approach, and the ability to remain calm and professional when dealing with challenging situations. You will be expected to work effectively as part of a team while also using your initiative and sound judgement when responding to incidents and supporting the wider University community. This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service, promoting safety and security, and making a positive contribution to the student and staff experience.
To Be Successful In The Role, You Will Have:
- Valid SIA Door Supervisor License
- Full UK driving licence (Manual or Auto accepted)
- Experience dealing with First Aid (First Aid at Work Certificate desirable)
- Be part of a Fire Response Team
- Excellent customer service skills
- Ability to provide and compile concise reports
Campus Support Officer Nights employer: Northumbria University
Universities for North East England (UNEE) is an exceptional employer, offering a collaborative and supportive work environment that values academic excellence and innovation. With a commitment to employee growth, flexible working arrangements, and a strong focus on inclusivity, UNEE empowers its staff to thrive while contributing to the vibrant educational landscape of North East England. Join us in making a meaningful impact within a diverse team dedicated to championing higher education and regional development.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Support Officer Nights
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Campus Support Officer Nights. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Northumbria University. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Campus Support Officer Nights candidates.
✨Directly Apply to Northumbria University
Don’t forget to apply for the Campus Support Officer Nights role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Northumbria University.
We think you need these skills to ace Campus Support Officer Nights
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Northumbria University. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Northumbria University.
How to prepare for a job interview at Northumbria University
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Northumbria University.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Northumbria University.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Northumbria University.
