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- Tasks: Assist in creating a welcoming and safe environment for sports facility users.
- Company: Join Northumbria University, a top-ranked institution with a vibrant community.
- Benefits: Flexible working hours, generous holiday entitlement, and excellent pension schemes.
- Why this job: Be part of a dynamic team enhancing student experiences through sport and fitness.
- Qualifications: Customer service experience and knowledge of pool operations required.
- Other info: Part-time role with opportunities for personal growth and development.
The predicted salary is between 15500 - 19500 £ per year.
The Sport Assistant will demonstrate flexibility by undertaking a range of customer-facing duties across the sport facility or service area. They will play a key role in creating a welcoming, safe, and high-quality experience for all users. A strong understanding of Northumbria Sport’s full range of products and services is essential for this role alongside experience of working within a swimming pool wet environment.
Please note these are part time positions for 14.8 hours per week, with the successful candidates working the following shift patterns:
- Thursday 14:30-22:24
- Sunday 06:36-14:30
- Or Monday 14:30-22:24
- Saturday 06:36-14:30
ABOUT THE TEAM
Reporting directly to the Duty Manager, this role will be part of Northumbria Sport, a core department within Campus Services. Northumbria Sport is committed to providing an outstanding student experience through a variety of sport, fitness, and wellbeing programmes. The role will be based at Sport Central, but working at our Coach Lane Sports Ground facility may be required.
ABOUT YOU
- Good understanding of Customer Service Experience requirement
- Ability to work on own initiative and as part of a team
- Good verbal and written communication skills
- The initiative to solve problems of a practical nature
- Good knowledge of pool operation and a wet environment
- National Pool Lifeguard Qualification or willingness to attain
If you would like an informal discussion about the role, please contact Ethan Stephenson - Duty Manager.
ABOUT US
Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's University of the Year in 2022 and Modern University of the Year in 2025, we rank top 25 in the UK for research power. Discover more about us.
With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more.
Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold.
Located in Newcastle upon Tyne and London, we are an on-campus organisation with flexibility in hours and location. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence.
The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process. Apply now and join a community committed to transforming society and the economy.
Sport Assistant (Part Time) - Newcastle upon Tyne... in Darlington employer: Northumbria University Newcastle
Contact Detail:
Northumbria University Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sport Assistant (Part Time) - Newcastle upon Tyne... in Darlington
✨Tip Number 1
Get to know the Northumbria Sport team! Reach out for an informal chat with Ethan Stephenson, the Duty Manager. It’s a great way to show your enthusiasm and get insider info about what they’re really looking for.
✨Tip Number 2
Show off your customer service skills during the interview. Think of examples where you’ve created a welcoming environment or solved problems on the spot. They want to see how you can contribute to that high-quality experience!
✨Tip Number 3
Flexibility is key! Be ready to discuss how you can adapt to different shift patterns and work as part of a team. Highlight any previous experience in similar roles, especially in a swimming pool environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Northumbria Sport community.
We think you need these skills to ace Sport Assistant (Part Time) - Newcastle upon Tyne... in Darlington
Some tips for your application 🫡
Show Your Passion for Sport: When writing your application, let your enthusiasm for sports shine through! We want to see how much you care about creating a great experience for users at our facilities. Share any relevant experiences that highlight your love for sport and customer service.
Tailor Your Application: Make sure to customise your application to fit the Sport Assistant role. Highlight your understanding of Northumbria Sport’s offerings and how your skills align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the information you need about the application process right there.
How to prepare for a job interview at Northumbria University Newcastle
✨Know Your Stuff
Make sure you have a solid understanding of Northumbria Sport’s products and services. Brush up on the specifics of the swimming pool environment, as well as any customer service protocols they might have. This will show that you're genuinely interested and prepared.
✨Show Your Flexibility
Since the role requires shift work, be ready to discuss your availability and how you can adapt to different schedules. Highlight any previous experience where you had to be flexible or work in varying conditions, especially in a customer-facing role.
✨Communicate Clearly
Good verbal and written communication skills are essential for this position. Practice answering common interview questions clearly and concisely. You might even want to prepare a few questions to ask them about the team dynamics or the facilities.
✨Demonstrate Team Spirit
This role involves working as part of a team, so be ready to share examples of how you've successfully collaborated with others in the past. Emphasise your ability to support colleagues and contribute to a positive work environment.