At a Glance
- Tasks: Ensure safety and security on campus during night shifts, supporting students and staff.
- Company: Join Northumbria University, a top-ranked institution with a vibrant community.
- Benefits: Competitive salary, flexible working hours, generous holiday entitlement, and excellent pension schemes.
- Other info: Dynamic team atmosphere with opportunities for career growth and overtime.
- Why this job: Make a real difference in the lives of students while developing your skills in a supportive environment.
- Qualifications: SIA Door Supervisor License, customer service skills, and first aid experience preferred.
The predicted salary is between 25878 - 26375 £ per year.
The University Security Team plays a vital role in maintaining a safe, secure and welcoming environment for students, staff and visitors. The team provides a wide range of services including crime prevention, patrols, emergency response, building security, fire response, traffic and car parking management, event security and support to students living in University accommodation. The role is based primarily at the City and Coach Lane Campuses, with staff also providing security and emergency response cover across other University locations, including Halls of Residence and other University premises as required. The role operates on a night-shift pattern, including weekends, bank holidays and University closure periods. There may also be opportunities for overtime, with flexibility required to respond to changing operational needs.
ABOUT YOU
The successful candidate will demonstrate excellent communication and interpersonal skills, a positive and proactive approach, and the ability to remain calm and professional when dealing with challenging situations. You will be expected to work effectively as part of a team while also using your initiative and sound judgement when responding to incidents and supporting the wider University community. This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service, promoting safety and security, and making a positive contribution to the student and staff experience.
To be successful in the role, you will have:
- Valid SIA Door Supervisor License
- Full UK driving licence (Manual or Auto accepted)
- Experience dealing with First Aid (First Aid at Work Certificate desirable)
- Be part of a Fire Response Team
- Excellent customer service skills
- Ability to provide and compile concise reports
If you would like an informal discussion about the role, please contact Luke Anderson.
Your application should include a covering letter and a CV.
Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's University of the Year in 2022 and Modern University of the Year in 2025, we rank top 25 in the UK for research power. With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more.
Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold. Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence.
The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process. Apply now and join a community committed to transforming society and the economy.
Campus Support Officer Nights - Newcastle upon Tyne in Thornley employer: Northumbria University Newcastle
Northumbria University is an exceptional employer, offering a supportive and inclusive work environment in the vibrant city of Newcastle upon Tyne. With a strong commitment to employee well-being, we provide excellent benefits such as flexible working arrangements, generous holiday entitlement, and robust pension schemes. Our focus on professional development and a culture that values collaboration and innovation makes this an ideal place for those passionate about contributing to a safe and welcoming campus community.
Contact Details:
Northumbria University Newcastle Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Support Officer Nights - Newcastle upon Tyne in Thornley
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Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Northumbria University Newcastle. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Northumbria University Newcastle.
How to prepare for a job interview at Northumbria University Newcastle
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Northumbria University Newcastle.
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Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Northumbria University Newcastle.
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