At a Glance
- Tasks: Manage daily operations and provide excellent customer service at Sport Central.
- Company: Join Northumbria University, a top-ranked institution with a vibrant community.
- Benefits: Enjoy flexible working hours, generous holidays, and great pension schemes.
- Other info: Opportunities for personal growth in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team enhancing student experiences through sport and fitness.
- Qualifications: Customer service skills and the ability to work both independently and in a team.
Northumbria Sport are recruiting a full time Sport Assistant who will be responsible for daily operation of the building and perform a variety of customer facing roles within Sport Central. The facility has both wet and dry based activities and is situated on City Campus. The Sport Assistant is responsible for delivering a welcoming, safe and outstanding experience for our customers. The Sport Assistant is a leading customer-facing role and will be required to undertake direct customer-facing services and operational roles as and when required. The Sport Assistant will have a good knowledge of Northumbria Sport programmed activities.
ABOUT THE TEAM
Reporting directly to the Duty Manager, the role will join Northumbria Sport, a core department within Campus Services. Northumbria Sport is responsible for delivering an excellent student experience through our range of sport, fitness and wellbeing programmes. The role will be based at Sport Central, but working at Coach Lane Sports Ground may be required. Within Northumbria Sport we deliver a range of services and sporting activities.
ABOUT YOU
To be successful in the role, you will have:
- Good understanding of Customer Service Experience requirements
- Ability to work on own initiative and as part of a team
- Good verbal and written communication skills
- The initiative to solve problems of a practical nature
If you would like an informal discussion about the role, please contact us. To apply for this vacancy please click 'Apply Now'. Your application should include a covering letter and a CV.
ABOUT US
Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's University of the Year in 2022 and Modern University of the Year in 2025, we rank top 25 in the UK for research power. With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more. Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold. Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence. We also hold the HR Excellence in Research award for implementing the concordat supporting the career Development of Researchers and are members of the Euraxess initiative to deliver information and support to professional researchers. The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process. Apply now and join a community committed to transforming society and the economy.
Sport Assistant - Newcastle upon Tyne in Healey employer: Northumbria University Newcastle
Northumbria University is an exceptional employer, offering a vibrant work culture that prioritises academic excellence, innovation, and inclusivity. As a Sport Assistant in Newcastle upon Tyne, you will benefit from flexible working arrangements, generous holiday entitlement, and a supportive environment that fosters personal and professional growth. Join a community dedicated to transforming lives and enjoy the perks of being part of a leading institution recognised for its commitment to diversity and employee well-being.
Contact Details:
Northumbria University Newcastle Recruitment Team
