WPO (Holmes) Typist in Newcastle upon Tyne

WPO (Holmes) Typist in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 26106 - 26403 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Transcribe and proofread vital documents for major investigations in a supportive team.
  • Company: Join Northumbria Police, a diverse and community-focused law enforcement agency.
  • Benefits: Competitive salary, flexible working options, and support for personal development.
  • Other info: Join a supportive team with opportunities for growth and community engagement.
  • Why this job: Make a real difference in justice while developing your skills in a dynamic environment.
  • Qualifications: RSA level 3 or equivalent in text processing; strong IT skills required.

The predicted salary is between 26106 - 26403 £ per year.

Join to apply for the WPO (Holmes) Typist role at Northumbria Police

Base pay range

Salary: Band 4, £26,106 – £26,403 per annum

Location: Agile, Middle Engine Lane and Home Working

Working for #TeamNP

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. This could be the perfect time for you to join us in our Crime Team as a Word Processing Officer for Home Office Large Major Enquiry System (WPO HOLMES).

Are you detail-oriented and passionate about justice? Join #TeamNP and play a key support role in our major investigations. You’ll transcribe various media recordings—from suspect interviews to body-worn video footage—accurately and promptly, ensuring they are well-presented and accessible. Additionally, you’ll type and proofread documents, statements, and other materials using the HOLMES system or other word processing tools, providing comprehensive administrative support to our Major Investigation Team.

What you’ll do

  • Interrogate HOLMES to identify documents related to Major Investigations that require typing including statements, officer reports and other documents relevant to the investigation and in line with the MIR policy. Accurately type the documents ensuring the final product is proofread before being loaded into the HOLMES account, amending the HOLMES workflow process to clearly identify to SIO/MIR/MIT staff the current document state.
  • Transcribe verbatim audio recordings in a well-presented accurate manner in accordance with MIRSAP including suspect interviews, key witness Video Recorded interviews (VRI), Achieving Best Evidence (ABE) interviews, 999 calls, Body Worn Video (BWV) and sensitive covert recordings. This will include sensitive highly distressing material where you will regularly be offered Trauma Risk Management (TRIM) support.
  • Organise all typing and transcription tasks ensuring they are completed in a timely and professional manner. Regular meetings with the Officer in Charge (OIC) and the Office Manager (OM) to ensure file submission dates are met and the product produced is error-free, MIRSAP compliant and court ready. This is an extremely challenging aspect of the role as urgent requests for court material are frequent and part of the day-to-day challenges of the role.
  • Promptly identifying errors in documents, faults in recording equipment, faults in downloads together with workload commitments and communicating findings to either the officer concerned or escalating to the Office Manager/Officer in Charge.
  • Maintain typing department work records enabling all staff to fully understand what typing has been completed and what is pending.

What you’ll bring

  • RSA level 3 or OCR level 3 Text processing or equivalent qualification.
  • Skilled in the use of specialist IT packages, systems and/or databases to fulfil role requirements. Successful completion of MIR Typist training course.
  • Able to appropriately prioritise and plan own work.
  • Ability to work effectively in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support and advice as required. Able to proactively develop effective working relationships with colleagues, partners and other stakeholders.
  • Good communication skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people / audiences.
  • Able to work in a highly pressured environment and deal with sensitive and distressing information.

We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact Phil Mordue 6307 by email at Phil.Mordue@northumbria.police.uk.

Candidate information and process: This role uses AI in applications. Applicants should ensure submissions reflect personal qualifications, experiences and skills. The selection process includes thorough evaluations to verify authenticity and suitability.

Terms of appointment

This is a fixed term role subject to a six-month probationary period.

Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Eligibility and vetting This is a UK-based role requiring a six-month UK residence for Management Vetting checks; vetting clearance, medical information and references will be part of the offer.

Contact If you need adjustments or assistance during the recruitment process, contact careers@northumbria.police.uk.

Use of AI in Applications: The recruitment process may involve AI tools; submissions should reflect personal qualifications, experiences and skills. Our selection process will verify authenticity and suitability.

Expiry

This is a fixed term contract with a probationary period.

Employment type

  • Contract

Job function

  • Administrative

Industries

  • Law Enforcement and Administrative and Support Services
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WPO (Holmes) Typist in Newcastle upon Tyne employer: Northumbria Police

At Northumbria Police, we pride ourselves on fostering a supportive and inclusive work culture that values diversity and teamwork. As a WPO Typist, you will not only contribute to vital investigations but also benefit from comprehensive training, trauma support, and opportunities for professional growth within a community-focused environment. Join us in making a meaningful impact while enjoying the flexibility of agile working arrangements.

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Contact Details:

Northumbria Police Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land WPO (Holmes) Typist in Newcastle upon Tyne

Tip Number 1

Get to know the role inside out! Familiarise yourself with the HOLMES system and the types of documents you'll be working with. This will help you speak confidently about your skills during interviews.

Tip Number 2

Network like a pro! Connect with current or former employees of Northumbria Police on LinkedIn. They can provide insider tips and might even refer you, which can give your application a boost.

Tip Number 3

Practice your typing skills! Speed and accuracy are key for a WPO Typist. Use online tools to improve your typing speed and ensure you're comfortable with transcription tasks.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining #TeamNP!

We think you need these skills to ace WPO (Holmes) Typist in Newcastle upon Tyne

Attention to Detail
Transcription Skills
Typing Proficiency
Proofreading Skills
Familiarity with HOLMES System
Time Management
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the WPO (Holmes) Typist role. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Attention to Detail:Since this role requires accuracy in typing and proofreading, be sure to demonstrate your attention to detail in your application. Mention any relevant experiences where you've had to maintain high standards in your work.

Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid fluff and make sure every sentence adds value. We want to see your qualifications without wading through unnecessary information.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and is considered in the selection process. Plus, it’s super easy!

How to prepare for a job interview at Northumbria Police

Know Your Stuff

Before the interview, make sure you’re familiar with the HOLMES system and the specific tasks you'll be handling. Brush up on your typing and transcription skills, especially for sensitive materials. This will show that you're not just interested in the role but also prepared to hit the ground running.

Showcase Your Attention to Detail

As a WPO Typist, accuracy is key. During the interview, highlight any past experiences where your attention to detail made a difference. Bring examples of how you've proofread documents or managed sensitive information, as this will demonstrate your capability to handle the responsibilities of the role.

Communicate Effectively

Good communication skills are essential, especially when dealing with sensitive information. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you adapt your communication style to different audiences, which is crucial in a team environment like Northumbria Police.

Prepare for Pressure

This role can be high-pressure, so be prepared to discuss how you manage stress and prioritise tasks. Think of examples from your previous work where you successfully met tight deadlines or handled urgent requests. Showing that you can thrive under pressure will set you apart from other candidates.