WPO (Holmes) Typist

Overview

Salary: Band 4, £26,106 – £26,403 per annum
Location: Agile, Middle Engine Lane and Home Working
Hours/Contract: 37 Hours, Secondment/FTC Until 31 March 2028

Working for #TeamNP
Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that\’s where our 2,000-strong team of police staff and 200 volunteers come in. As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we\\\’ll give you the support, training and time to carve out the career you always wanted. As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued. Whether you\\\’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing with year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity. Our initiatives enable you to be at your best. Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it\\\’s a chance to be part of something that really matters.

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. This could be the perfect time for you to join us in our Crime Team as a Word Processing Officer for Home Office Large Major Enquiry System (WPO HOLMES).

Are you detail-oriented and passionate about justice? Join #TeamNP and play a key support role in our major investigations. You\\\’ll transcribe various media recordings – from suspect interviews to body-worn video footage – accurately and promptly, ensuring they are well-presented and accessible. Additionally, you\\\’ll type and proof read documents, statements, and other materials using the HOLMES system or other word processing tools, providing comprehensive administrative support to our Major Investigation Team. Make a difference with your meticulous work and be part of a team dedicated to successful prosecutions!

What you\\\’ll do

• Interrogate HOLMES to identify documents related to Major Investigations that require typing including statements, officer reports and other documents relevant to the investigation and in line with the MIR policy. Accurately type the documents ensuring the final product is proof read before being loaded into the HOLMES account, amending the HOLMES workflow process to clearly identify to SIO/MIR/MIT staff the current document state.
• Transcribing verbatim audio recordings in a well-presented accurate manner in accordance with MIRSAP including suspect interviews, key witness Video Recorded interviews (VRI), Achieving Best Evidence (ABE) interviews, 999 calls, Body Worn Video (BWV) and sensitive covert recordings. This will include sensitive highly distressing material where you will regularly be offered Trauma Risk Management (TRIM) support.
• Organise all typing and transcription tasks ensuring they are completed in a timely and professional manner. Regular meetings with the Officer in Charge (OIC) and the Office Manager (OM) to ensure file submission dates are met and the product produced is error free, MIRSAP compliant and court ready. This is an extremely challenging aspect of the role as urgent requests for court material are frequent and part of the day-to-day challenges of the role.
• Promptly identifying errors in documents, faults in recording equipment, faults in downloads together with workload commitments and communicating findings to either the officer concerned or escalating to the Office Manager/Officer in Charge.
• Maintain typing department work records enabling all staff to fully understand what typing has been completed and what is pending.

We know it\\\’s important for you to feel that you\\\’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact Phil Mordue 6307 by email at . What we offer, you an interview. If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter). You can get in touch with us via for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

Use of AI in Applications

At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

If your application is successful, we\\\’ll ask you to complete a Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a fixed term role subject to a six-month probationary period. Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying. If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Requirements / Qualifications

• RSA level 3 or OCR level 3 Text processing or equivalent qualification.
• Skilled in the use of specialist IT packages, systems and/or databases to fulfil role requirements. Successful completion of MIR Typist training course.
• Able to appropriately prioritise and plan own work.
• Ability to work effectively in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support and advice as required. Able to proactively develop effective working relationships with colleagues, partners and other stakeholders.
• Good communication skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people / audiences.
• Able to work in a highly pressured environment and deal with sensitive and distressing information.
• 26 days\\\’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• NHS Fleet Solutions Car Lease Scheme
• Enhanced maternity, shared parental and adoption leave
• Flexi time – allowing you to fit your working hours around your individual needs
• Flexible working (we are happy to discuss options such as compressed hours)
• Agile working – option to work from home, your team zone, and spaces across force
• Fantastic market-leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes – local rail, bus services and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We\\\’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
• Access to gyms in some stations
• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme
• Opportunity to volunteer in local community