Technical Delivery Manager

Location: Agile, Forth Banks Police Station and homeworking

Hours/Contract: 37 hours per week, permanent

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. This could be the perfect time for you to join us in our Digital Policing Department as a Technology Delivery Manager.

Reporting directly to the Digital Delivery & Product Manager, the Technical Delivery Manager will oversee the planning, execution, and delivery of complex technical projects within the Force. This role is crucial for ensuring that projects are completed on time, within budget, and meet the required quality standards, while also aligning with the Force’s strategic objectives.

This role is pivotal to the successful delivery of the digital change portfolio and ongoing transformation across the Force. It encompasses comprehensive oversight of digital workstreams aligned with Force Transformation projects, ensuring alignment with key milestones. The role mandates close collaboration with all resources within Digital Policing, utilising the expertise of solution and domain architects, development teams, and service management to ensure high-quality, successful outcomes.

What you’ll do

• Collaborate with Force Transformation Project Managers to establish technical work packages to support the required digital outcomes to meet the scope of a project.
• Gather and prioritise product requirements from various stakeholders, including customers and internal teams, utilising business and solution analysts to define requirements specifications.
• Create and maintain clear project plans that outline the delivery of new technologies, planned features, enhancements, and product developments.
• Optimise the allocation of resources, including financial, human, and technological assets, to ensure efficient and effective use across technical workstreams and initiatives.
• Identify potential risks and develop mitigation strategies to ensure the Force’s plans are resilient and adaptable to changing circumstances.
• Report delivery progress to Force Transformation Project Managers, ensuring overall project timelines can be articulated, including key deliverables and milestones.

What you’ll bring

• Excellent analytical and project management skills, with proven experience in technical projects, preferably within a policing or public sector environment.
• Knowledge of digital transformation and continual delivery techniques, along with proven experience in delivering highly complex technical projects.
• Demonstrable experience of influencing and stakeholder management skills, with a good understanding of technical planning and dependency identification.
• Ability to see the strategic landscape and exploit opportunities for optimal resource allocation against delivery.
• Excellent communication and interpersonal skills, with project management experience of both fixed and dynamic teams.
• Strong communication and presentation skills, with the ability to adapt materials on a given topic to resonate with multiple stakeholders.

We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Terms of appointment

This is a permanent role subject to a six-month probationary period.