Support Services Administrator

Overview

neurodiversity, our initiatives enable you to be at your best. Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it\’s a chance to be part of something that really matters. The role Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Crime Department Department as a Support Services Administrator for our Review Team. Working as a Support Services Administrator you will provide a range of administrative and support services to effectively support the operational work and business planning of the Review Team within Crime Department.

Responsibilities

• Provide general administrative duties including word processing, scanning, minute taking, and drafting correspondence to support the Review Team and Crime Senior Management.
• Maintain and update both paper-based and digital records, input data into systems and spreadsheets, and conduct analysis to ensure accurate and timely information.
• Manage incoming and outgoing mail, operate document tracking systems, and ensure correspondence is processed efficiently.
• Order and monitor supplies (stationery, equipment, PPE, uniform), manage stock levels across departments, and ensure budget compliance.
• Conduct audits, governance checks, and maintain health & safety and first aid inspection processes.
• Process invoices, manage property records and movements, coordinate collections, and oversee RFID/Warrant/Smartcard management.
• Assist internal partners with their enquiries, undertaking general clerical and support duties as required, in order to ensure the provision of an efficient and effective service.
• A sound knowledge of internal Police systems, and the ability to learn as systems change.
• Ability to work in an office environment, independently developing skills without direct supervision.
• Ability to maintain and improve management systems, whilst liaising with key stakeholders.
• Ability to prioritise workloads in support of departmental aims, multitask effectively, expedite administrative tasks while maintaining accuracy, act with confidentiality, tact, and discretion, and demonstrate excellent organisational skills with a high level of accuracy.
• Confidence to identify and report problems or issues, maintain a professional attitude to work, and able to work both as part of a team and independently.

Contract

Contract: Fixed Term Contract until 31st March 2026

Benefits

• Working for #TeamNPOur purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that\’s where our 2,000-strong team of police staff and 200 volunteers come in.
• As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we\’ll give you the support, training and time to carve out the career you always wanted.
• As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.
• Whether you\’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to NHS Fleet Solutions Car Lease Scheme
• Enhanced maternity, shared parental and adoption leave
• Flexi time – allowing you to fit your working hours around your individual needs
• Fantastic market-leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes – local rail, bus services and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We\’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
• Access to gyms in some stations
• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme
• Opportunity to volunteer in local community