Northumbria Police is seeking a Customer Service Front Office member in South Shields. You will handle face-to-face, telephone, and digital enquiries, providing first-contact resolution and professional signposting.
The role sits in the Communications Department and requires THRIVE familiarity and strong customer-service skills. The position is permanent, 37 hours per week with a shift pattern including weekdays and weekends.
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Front Office Customer Service Specialist in South Shields employer: Northumbria Police
Northumbria Police is an exceptional employer, offering a dynamic work environment that values diversity and community engagement. With a strong commitment to professional development, officers can explore various pathways across the vibrant North East, from urban Newcastle to the scenic landscapes of Northumberland. Join us to make a meaningful impact while enjoying a supportive culture that prioritises your growth and well-being.
