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- Tasks: Respond to emergency calls and support frontline officers in critical situations.
- Company: Join a regional police force dedicated to making a difference in the community.
- Benefits: Competitive pay, shift allowances, and comprehensive training through an apprenticeship.
- Why this job: Make a real impact by helping others in their time of need.
- Qualifications: Strong typing and communication skills; no formal qualifications required.
- Other info: Flexible shifts with opportunities for personal and professional growth.
The predicted salary is between 800 - 1400 £ per month.
A regional police force in Ponteland seeks an Emergency Contact Handler to respond to emergency calls. The role offers comprehensive training through an apprenticeship program, where you'll develop skills in communication and data management.
Applicants do not require formal qualifications but must demonstrate strong typing and communication skills. This position supports frontline officers and involves a range of shifts. Earning potential is competitive, with shift allowances increasing your pay significantly.
Emergency Contact Handler Apprentice — Impact Lives in Ponteland employer: Northumbria Police
Contact Detail:
Northumbria Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Contact Handler Apprentice — Impact Lives in Ponteland
✨Tip Number 1
Practice your communication skills! Since you'll be handling emergency calls, it's crucial to sound calm and collected. Try role-playing scenarios with friends or family to get comfortable with responding to different situations.
✨Tip Number 2
Brush up on your typing speed. You’ll need to type quickly and accurately while managing calls. Use online typing tests to track your progress and set goals for improvement.
✨Tip Number 3
Familiarise yourself with the local area and common emergency situations. Knowing your surroundings can help you respond more effectively during calls. Take a walk around Ponteland and learn about the community!
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and showcase your skills. Don’t forget to highlight your communication and typing abilities in your application!
We think you need these skills to ace Emergency Contact Handler Apprentice — Impact Lives in Ponteland
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about responding to emergency calls, make sure your application highlights your communication skills. Use clear and concise language, and don’t shy away from sharing any relevant experiences that showcase how you handle conversations under pressure.
Demonstrate Your Typing Proficiency: Strong typing skills are a must for this position. If you’ve got experience with data entry or similar tasks, mention it! You could even include your typing speed if it’s impressive. We want to see that you can keep up in a fast-paced environment.
Be Yourself: We’re looking for genuine individuals who can connect with people in high-stress situations. Don’t be afraid to let your personality shine through in your application. Share your motivations for wanting to join the police force and how you hope to make an impact.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, you’ll find all the info you need about the apprenticeship programme there!
How to prepare for a job interview at Northumbria Police
✨Show Off Your Communication Skills
Since the role involves responding to emergency calls, it's crucial to demonstrate your communication skills during the interview. Practice clear and concise responses, and consider how you would handle a high-pressure situation. This will show that you can think on your feet and communicate effectively.
✨Highlight Your Typing Proficiency
As an Emergency Contact Handler, you'll need to type quickly and accurately. Bring up any relevant experience you have with data entry or typing tasks. If you’ve taken any typing tests or courses, mention those too. It’s all about showing you can keep up with the demands of the job!
✨Research the Role and the Police Force
Familiarise yourself with the specific duties of an Emergency Contact Handler and the values of the police force in Ponteland. Understanding their mission and how you can contribute will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Shift Work Questions
This role involves a range of shifts, so be ready to discuss your availability and flexibility. Think about how you can manage your time and commitments around shift work. Showing that you're adaptable and willing to take on different shifts will make you a more attractive candidate.
