Northumbria Police is recruiting an Emergency Contact Handler apprentice to become the first point of contact in emergencies. You will learn to gather information from callers, input data into police IT systems, and assess urgency while maintaining a calm, professional manner.
You will undergo a structured apprenticeship with on-the-job training and mentoring, leading to a nationally recognised certificate in emergency contact handling upon successful completion.
#J-18808-Ljbffr
Emergency Communications Apprentice – Calm, Critical Calls in Ponteland employer: Northumbria Police
Northumbria Police is an exceptional employer, offering a dynamic work environment that values diversity and community engagement. With a strong commitment to professional development, officers can explore various pathways across the vibrant North East, from urban Newcastle to the scenic landscapes of Northumberland. Join us to make a meaningful impact while enjoying a supportive culture that prioritises your growth and well-being.
