Senior Business Analyst in Newcastle upon Tyne

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Salary Band 11, £55,836 - £60,912 (Please note it is Northumbria Police policy to appoint at the beginning of the band)

Location: Agile, Forth Banks Police Station and homeworking

Hours/Contract: 37 hours per week, permanent

Working for #TeamNP. Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job - and that's where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we'll give you the support, training and time to carve out the career you always wanted.

As a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued. Whether you're a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it's a chance to be part of something that really matters.

The role: Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. This could be the perfect time for you to join us in our Corporate Hub as a Senior Business Analyst.

As a Senior Business Analyst you will lead the business analysis function, providing expert guidance and line management to a team of Business Analysts. You'll shape and validate complex, strategic requirements, ensuring solutions align with organisational priorities and deliver real impact.

Driving continuous improvement and digital transformation, you'll champion analytical excellence across the force, coordinate resources, and build capability within the team. You'll also act as the senior escalation point for complex analytical and cross-functional challenges.

What you'll do:

• Lead, manage and develop the Business Analyst team, setting objectives, supporting wellbeing, and building capability through coaching and development.
• Oversee and prioritise BA workload across programmes and projects to ensure effective resource allocation and timely delivery.
• Establish and maintain high standards, templates and methodologies to ensure consistent, quality analytical outputs.
• Act as the senior escalation point for complex analysis, risks and cross-functional issues, supporting resolution and decision-making.
• Lead the design and optimisation of end-to-end business processes, facilitating strategic workshops and aligning outcomes to organisational priorities.
• Drive root cause analysis and continuous improvement activity, ensuring insights translate into meaningful, embedded improvements.

What you'll bring:

• Degree educated (or equivalent) with proven experience leading and developing a Business Analyst team, alongside strong strategic analysis experience at organisational level.
• Extensive knowledge of IT service delivery, project management and emerging technologies, with experience in business case development, governance processes, and an understanding of National Enabling Programmes (NEP).
• Significant experience overseeing multiple programmes or portfolios, with a strong track record of quality assuring business cases, requirements and process documentation, and applying strategic insight to identify and maximise organisational and technological opportunities.
• Advanced ability to challenge strategic assumptions and risks, with strong expertise in benefits modelling, options appraisal, impact assessment, and designing future state operating models.
• Act as a proactive change agent, championing innovation and clearly demonstrating the value of emerging technologies across business functions.
• Experience representing organisations at regional/national level and contributing to cross force transformation, with a strong grasp of the policing digital landscape and its strategic impact.
• Proven change leader with strong strategic thinking, able to shape culture, influence ways of working, and identify long term organisational implications.

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

What we offer:

• 26 days' leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• NHS Fleet Solutions Car Lease Scheme
• Enhanced maternity, shared parental and adoption leave
• Flexi time - allowing you to fit your working hours around your individual needs
• Flexible working (we are happy to discuss options such as compressed hours)
• Agile working - option to work from home, your team zone, and spaces across the force
• Fantastic market‑leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes - local rail, bus services and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We've invested in extensive paid sick leave, trained mental health first aiders on‑site, an employee advice service for the times you need that additional support
• Access to gyms in some stations
• Sports & Social Club - join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme
• Opportunity to volunteer in local community

We are committed to building a dynamic, agile workplace where meaningful connections are key. For roles designated as agile or home‑based, employees will work from a Force site at least once a week, with two days recommended. Hiring managers will be happy to discuss how this works in practice at interview stage. This approach helps build strong relationships, supports wellbeing, and fosters collaboration across teams.

Just so you know, our application form will help us understand how your work, education and life experience has prepared you for the role of a Senior Business Analyst with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you're applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face‑to‑face interview and presentation, scheduled for mid‑July. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter). You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

If your application is successful, we'll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment: This is a permanent role subject to a six‑month probationary period. If you are successful in your application, you will have a six‑month probation period with us where you will be unable to apply for any other post advertised internally or externally. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.