At a Glance
- Tasks: Analyse data to improve community services and support evidence-based decision making.
- Company: Join Northumbria Police, dedicated to serving and understanding our amazing region.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with a focus on team development.
- Why this job: Make a real difference in your community by translating data into impactful insights.
- Qualifications: Degree or equivalent experience with strong analytical and communication skills.
The predicted salary is between 36066 - 41028 £ per year.
Salary: Band 8, £36,066 – £41,028
Location: Agile, Middle Engine Lane and home working. (Expected to move to Cobalt Business Park Summer 2027)
Hours/Contract: 37 hours per week, permanent
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. This could be the perfect time for you to join us in our Corporate Hub as a Public Insight Analyst.
As a Public Insight Analyst, you will play a key role in delivering a high-quality analytical and technical service that helps the organisation better understand the experiences, perceptions, and needs of our communities and service users. You will gather, analyse and interpret a wide range of qualitative and quantitative data to provide meaningful insight that supports evidence-based decision making and drives continuous improvement across policing services. Working closely with colleagues and stakeholders, you will translate complex data into clear, accessible insight that informs strategy, operational delivery and service design. Your work will directly contribute to improving outcomes for the public, ensuring that the voice of communities is reflected in how services are developed and delivered, and supporting the Force in building trust, confidence and legitimacy within the communities it serves.
What you’ll do
- Oversee and coordinate daily activity of public insight staff, managing workloads to meet deadlines and targets.
- Implement standards and protocols for the Contact Unit through quality checks on completed interview records and data input, identifying patterns and trends to ensure reliability and accuracy of data collection.
- Support the design, delivery, and review of telephone and online surveys aligned to stakeholder needs.
- Provide advice and guidance to senior managers and staff in relation to research techniques that ensure appropriate data collection and analysis to meet the aims and objectives of research.
- Deliver research using qualitative and quantitative methods to inform improvements and meet organisational needs.
- Coordinate complex statistical analysis of large datasets, using significance testing and correlation to identify trends, drivers, and insights.
What you’ll bring
- Degree educated (or equivalent experience) with strong analytical skills to identify themes, trends and issues.
- Technical competencies in a range of analytical software (e.g. Microsoft Excel, BI products) to design and build user friendly, informative performance products to inform decision making and performance discussions.
- High level of planning and organising.
- Excellent problem-solving ability, identifying opportunities to enhance performance and service delivery.
- Committed to team development, including identifying and supporting ongoing training needs.
- Highly effective communicator with strong influencing skills, able to present information clearly and with impact.
- Strong relationship management skills with the ability to build and maintain professional networks.
- Demonstrates accountability, taking ownership of decisions and actions.
We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Terms of appointment
This is a permanent role subject to a six-month probationary period. If you are successful, you will have a six-month probation period and will be unable to apply for any other post advertised internally or externally. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Public Insight Analyst in Newcastle upon Tyne employer: Northumbria Police
At Northumbria Police, we pride ourselves on being an inclusive and supportive employer, dedicated to fostering a diverse workforce that reflects the communities we serve. As a Public Insight Analyst, you will benefit from a collaborative work culture that values your insights and contributions, with ample opportunities for professional development and training. With the flexibility of agile working and a commitment to continuous improvement, you will play a vital role in shaping effective policing services while enjoying a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Public Insight Analyst in Newcastle upon Tyne
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Northumbria Police, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Northumbria Police and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Public Insight Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Northumbria Police and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Northumbria Police
✨Get to Know Public Sector Values
Before your interview with Northumbria Police, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Northumbria Police.
