NLRF Senior Business Support Officer in Newcastle upon Tyne

Salary: Band 5, £28,689 - £29,859 (Please note it is Northumbria Police policy to appoint at the beginning of the band)

Location: Agile working across Etal Lane Police Station and homeworking, with travel to partner organisation premises as required.

Hours/Contract: 37 hours per week, fixed term / secondment until 31st December 2027

The role:

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. This could be the perfect time for you to join us in our NLRF Team as a NLRF Senior Business Support Officer. You will play a key role in providing a proactive, efficient and high-quality support service to the Northumbria Local Resilience Forum (NLRF) Senior Leadership Team. Working closely with the Chief Resilience Officer, NLRF Trailblazer Manager and NLRF Manager, you’ll help identify and prioritise organisational and operational needs, ensuring the smooth delivery of key services. Your contribution will directly support the partnership’s vision, priorities and values, helping strengthen resilience across the region.

What you’ll do:

• Provide a confidential and comprehensive secretariat service for internal, regional and national meetings, including agenda preparation, minute taking, report collation and action tracking for Boards and Strategic Coordination Groups.
• Manage and coordinate diaries for the NLRF Senior Leadership Team, arranging appointments, travel and ensuring full briefing and preparation.
• Build and maintain strong working relationships with internal and external partners, making informed decisions on behalf of the Senior Leadership Team and delegating appointments when necessary.
• Draft and produce documentation, correspondence and spreadsheets, collating information to support the Senior Leadership Team.
• Maintain accurate financial expenditure records for the Senior Leadership Team and liaise with the finance department as required.

What you’ll bring:

• Strong written communication, organisational and prioritisation skills, with experience handling highly sensitive and confidential information in line with required agreements.
• Competent in keyboard, IT, internet and Microsoft Office applications, with secretarial experience and a solid background in clerical and administrative duties.
• Experienced in using database systems, electronic mail and computerised diaries, with strong working knowledge of Microsoft Office applications including Word, Outlook (email and diary management), Excel, PowerPoint, Mail Merge, SharePoint, OneNote and Microsoft Teams.
• Proactive and able to use initiative, with strong prioritisation skills and the ability to work effectively under pressure and meet deadlines.
• Excellent interpersonal and communication skills both written and verbal.

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact Christopher Gibson, NLRF Community & Societal Resilience Coordinator via email at Christopher.gibson@northumbria.police.uk

Just so you know:

Our application form will help us understand how your work, education and life experience has prepared you for the role of an NLRF Senior Business Support Officer with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute. The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

If your application is successful, we’ll ask you to complete Management Vetting (MV)/ Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment:

This is a fixed term / secondment role subject to a six-month probationary period. If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally. Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.