Media & Communications Assistant

Salary: Band 6, £30,276 – £32,613 (Please note it is Northumbria Police policy to appoint at the beginning of the band)

Location: Agile, Middle Engine Lane (Expected to move to Cobalt Business Park Summer 2027) and homeworking

Hours/Contract: 37 hours per week, FTC/Secondment – 12 Months (Maternity Cover)

The role

Here at Northumbria Police, we think our region is amazing. It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. Think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Communications and Engagement Department as a Media & Communications Assistant.

Help shape the way our communities see and hear from Northumbria Police. In this role, you'll support the delivery of impactful communications that builds trust and confidence across the region. You'll play a key part in creating high-quality, engaging content for a wide range of audiences and platforms – responding proactively to opportunities and reactively to emerging issues. One day you could be out with officers filming footage of raids – the next you could be supporting with media briefing.

What you'll do

• Work as part of a team to provide a comprehensive external multi-media and communications service to Northumbria Police.
• Support efficient and effective handling of media enquiries, formulating responses on behalf of the Force, to maintain and enhance public confidence.
• Create high-quality written, visual and video content for external audiences, including our own channels and the media, ensuring this is targeted to optimise engagement.
• Collaborate with Media Advisers, officers and staff, to share information with the media and on our own channels, to prevent/detect crime and increase community safety.
• Use social media management tools to publish and monitor content and engage with external audiences.

What you'll bring

• A good standard of education, supported by excellent computer literacy, strong IT skills, and the ability to quickly learn new systems.
• Creative content production skills, with the ability to shoot, edit and deliver engaging content across a range of digital channels and for different audiences.
• Strong organisational abilities, including effective diary management, the capacity to stay calm under pressure, and accuracy when working to deadlines.
• A proactive, flexible and self-motivated approach, with the ability to use your own initiative, self-learn new platforms, and work collaboratively as part of a team.
• Excellent written, verbal and interpersonal communication skills, with a solid understanding of social networking platforms and how to use them effectively.
• Commitment to professionalism and inclusion, demonstrating resilience, an understanding of diversity, equality and inclusion, and the ability to travel across the Force area as required to fulfil the needs of the role.

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

What we offer

• 26 days' leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• NHS Fleet Solutions Car Lease Scheme
• Enhanced maternity, shared parental and adoption leave
• Flexi time – allowing you to fit your working hours around your individual needs
• Flexible working (we are happy to discuss options such as compressed hours)
• Agile working – option to work from home, your team zone, and spaces across the force
• Fantastic market-leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes – local rail, bus services and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We've invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
• Access to gyms in some stations
• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme
• Opportunity to volunteer in local community

We are committed to building a dynamic, agile workplace where meaningful connections are key. For roles designated as agile or home-based, employees will work from a Force site at least once a week, with two days recommended. Hiring managers will be happy to discuss how this works in practice at interview stage. This approach helps build strong relationships, supports wellbeing, and fosters collaboration across teams.

Just so you know, internal candidates with priority status will be given precedence for this role over other applicants. Our application form will help us understand how your work, education and life experience has prepared you for the role of a Media and Communications Assistant with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you're applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face-to-face interview and exercise. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter). You can get in touch with us via [contact email] for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

If your application is successful, we'll ask you to complete a Recruitment Vetting (RV) Form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment: This is a fixed term role subject to a six-month probationary period. If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally. Please note if you are an internal candidate interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.