Northumbria Police is recruiting for an Emergency Contact Handler Apprenticeship – Part Time, starting March 2027. Training is Monday to Friday 8–4 for 10 weeks, with relocation to Cobalt in 2027. During training you’ll be based at Ponteland, then Ponteland or South Shields post-training before the move.
Role involves handling 999/101 calls, data entry, and assessing urgency with supervision. Successful candidates will undertake a Level 3 apprenticeship, with shift and enhanced allowance making
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Emergency Contact Handler Apprentice - Part-Time employer: Northumbria Police
Northumbria Police is an exceptional employer, offering a dynamic work environment that values diversity and community engagement. With a strong commitment to professional development, officers can explore various pathways across the vibrant North East, from urban Newcastle to the scenic landscapes of Northumberland. Join us to make a meaningful impact while enjoying a supportive culture that prioritises your growth and well-being.
