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- Tasks: Provide top-notch admin support for staff and young people, managing referrals and appointments.
- Company: Join North London NHS Foundation Trust, dedicated to improving mental health care in the community.
- Benefits: Enjoy a permanent full-time role with a competitive salary and opportunities for personal development.
- Why this job: Be part of a supportive team making a real difference in mental health services.
- Qualifications: Must have NVQ3 or equivalent experience, plus strong IT and organisational skills.
- Other info: Flexibility to work across various locations in North London may be required.
The predicted salary is between 26000 - 40000 £ per year.
This post is to provide high quality administrative support to the service for staff, children and young people (CYP), parents and carers. The post holder will be required to use their initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.
Main duties of the job include:
- Good minuting and organisational skills to support designated Team Meetings.
- Support administratively the Single Point of Access (SPOA) team with processing of referrals and booking of Initial Assessments.
- Maintain/process requests received via the CAMHS Enquiries Inbox into the service - room bookings, appointments, drafting and typing of letters, assessments and any general correspondence/task (as requested by the service).
- Support in maintaining Educational Health Care Plan (EHCP) processes.
- Offer Supervision support to B3 Administrators.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job responsibilities include:
- Good communication and IT skills (Microsoft Office, RIO, Excel).
- Good spreadsheet management skills.
- To undertake ongoing personal development through participation in appraisal and supervision, attend and participate in relevant training identified.
Person Specification:
Education Essential: NVQ3 or equivalent or relevant practical experience.
Skills Essential:
- Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook.
- Good knowledge and proficiency of Trust systems to include RIO and Health rostering.
- Ability to plan, prioritise and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines.
- Work well independently as well as part of a Team.
Experience Essential:
- Previous experience in administration roles/processes.
- Managing busy workload and conflicting priorities.
- Handling confidential and sensitive information in accordance with the Data Protection Act.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Senior Administrator employer: Northumbria Healthcare Nhs Foundation Trust
Contact Detail:
Northumbria Healthcare Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Microsoft Office and RIO. Consider taking online courses or tutorials to enhance your skills, as this will demonstrate your commitment and readiness for the role.
✨Tip Number 2
Practice your minuting and organisational skills by attending meetings or workshops where you can take notes and summarise discussions. This will help you feel more confident in your ability to support team meetings effectively.
✨Tip Number 3
Network with current or former employees of North London NHS Foundation Trust. Reach out on LinkedIn or attend local events to gain insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 4
Prepare for potential interview questions by thinking about how you've managed busy workloads and conflicting priorities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in administration roles. Emphasise your proficiency in Microsoft Office, RIO, and Excel, as well as your ability to manage busy workloads and conflicting priorities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and your initiative in previous roles. Mention specific examples of how you've successfully supported teams or managed administrative tasks.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, minuting abilities, and experience with Educational Health Care Plans (EHCP). This will demonstrate your suitability for the role and your understanding of the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative position.
How to prepare for a job interview at Northumbria Healthcare Nhs Foundation Trust
✨Showcase Your IT Skills
Make sure to highlight your proficiency in Microsoft Office, RIO, and Excel during the interview. Be prepared to discuss specific examples of how you've used these tools in previous roles to improve efficiency or manage tasks.
✨Demonstrate Organisational Skills
Since the role requires good minuting and organisational skills, come ready with examples of how you've successfully managed multiple tasks or projects. Discuss any systems or methods you use to stay organised and meet deadlines.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle conflicting priorities and tight deadlines. Think of scenarios from your past experience where you successfully navigated such challenges and be ready to share those stories.
✨Emphasise Teamwork and Supervision Experience
As the role involves offering supervision support to B3 Administrators, be prepared to talk about your experience working in teams and any supervisory roles you've held. Highlight your approach to mentoring and supporting colleagues.
