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For Companies At a Glance
- Tasks: Support medical staff by managing appointments and coordinating clinics.
- Company: Join Northumbria Healthcare NHS Foundation Trust, a leader in patient care.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Make a difference in patients' lives while gaining valuable administrative experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Entry-level position with opportunities for growth in healthcare.
The predicted salary is between 24000 - 30000 £ per year.
Overview
Receptionist – Respiratory Medicine role at Northumbria Healthcare NHS Foundation Trust.
Responsibilities
Provide support service to technical, secretarial, medical and nursing staff of the Department. Carry out receptionist duties including prioritising and arranging appointments, maintaining appointment systems, identifying test requests and investigations, and coordinating clinics within the department. Deal with patients and staff enquiries in person or via telephone in a courteous and confidential manner, ensuring patient safety and well‑being in the waiting area prior to appointment call and alerting appropriate staff to any concern.
Location & Salary
Norwich, England, United Kingdom – £24,000.00-£30,000.00
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Administrative and Support Services
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Receptionist - Respiratory Medicine employer: Northumbria Healthcare Nhs Foundation Trust
Contact Detail:
Northumbria Healthcare Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Respiratory Medicine
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Northumbria Healthcare NHS Foundation Trust on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Practice makes perfect! Before your interview, role-play common receptionist scenarios with a friend. This will help us feel more confident when dealing with patient enquiries and appointment management.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. We should aim for smart, professional attire that reflects our commitment to patient care and well-being.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Receptionist - Respiratory Medicine
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Receptionist role in Respiratory Medicine. We want to see how your skills can support our team, so don’t be shy about showcasing your administrative prowess!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Northumbria Healthcare. Share any personal experiences that relate to patient care or administrative roles.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with patients and staff enquiries daily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Northumbria Healthcare Nhs Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist in Respiratory Medicine. Familiarise yourself with appointment systems, patient safety protocols, and how to handle enquiries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a receptionist, you'll be the first point of contact for patients and staff. Practise clear and courteous communication, both in person and over the phone. Consider role-playing common scenarios with a friend to build your confidence and ensure you can handle enquiries professionally.
✨Showcase Your Organisational Skills
Being organised is key in this role. Prepare examples from your past experiences where you've successfully managed appointments or coordinated tasks. Highlighting your ability to prioritise and maintain an efficient workflow will impress the interviewers.
✨Demonstrate Empathy and Patient Care
In a healthcare setting, showing empathy is crucial. Be ready to discuss how you would handle sensitive situations with patients. Share any relevant experiences where you've ensured patient well-being, as this will reflect your understanding of the importance of care in the role.
