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- Tasks: Join our Medico-Legal Team to manage and process important patient information.
- Company: Northumbria Healthcare NHS Foundation Trust, dedicated to high-quality patient care.
- Benefits: Permanent contract, full training, and opportunities for career growth.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Knowledge of GDPR and strong communication skills are essential.
- Other info: Flexible shifts available, including weekends and Bank Holidays.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are looking to recruit a highly motivated and enthusiastic team player who can demonstrate high standards of administrative skills to join the Medico Legal Team. The successful candidate will be based at Seaton Delaval on a permanent contract and may be required to work on other sites within the Trust to ensure a high quality service is provided at all times. The role is demanding and requires the ability to work under pressure. Full training will be provided to allow the successful candidate to work as part of the team.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Responsibilities
- Provide timely, accurate and comprehensive computer input into the Medico-Legal database to achieve efficient recording and processing of Medico-Legal and Subject Access requests.
- Assist customers who may have communication difficulties or be aggressive and abusive, while maintaining a professional and courteous manner.
- Work to designated time frames and maintain good working relationships to enable clear channels of communication.
- Work as a flexible member of the team providing support to colleagues and keep supervisors informed of progress, referring any potential problems that arise.
- Use NHS computer technology and software (e.g. PAS, Mediviewer, e-mail, relational databases) and demonstrate good keyboard skills, numeracy and literacy.
- Provide non-clinical Subject Access Requests advice to patients and third parties.
- Follow national, corporate and local policies and procedures in all areas of work.
- Act in a professional and courteous manner when dealing with all disciplines of staff, suppliers and members of the public.
Qualifications and Requirements
- Good knowledge and understanding of Subject Access Requests and the General Data Protection Regulations (GDPR).
- Good interpersonal skills for effective communication with colleagues and third parties.
- Ability to prioritise and organise workload with changing priorities to meet national guidelines for release of patient information.
- Flexibility to cover various shifts, including weekends and Bank Holidays, as required by the service.
About Us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our Northumbria Specialist Emergency Care Hospital. We also care for people in their homes and provide services from facilities in local communities such as health centres. We strive to give people greater choice and control over their care to help them live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do, and we have one of the most extensive patient experience programmes of any trust in England.
Closing Date
This advert closes on Thursday 18 Sep 2025
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Medico-Legal Clerk | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust employer: Northumbria Healthcare Nhs Foundation Trust
Contact Detail:
Northumbria Healthcare Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medico-Legal Clerk | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Northumbria Healthcare on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to Medico-Legal roles. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!
✨Tip Number 3
Show off your skills! Bring examples of how you've handled pressure or tricky situations in past roles. This will demonstrate your ability to thrive in a demanding environment like the one at Northumbria Healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you along the way.
We think you need these skills to ace Medico-Legal Clerk | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your administrative skills in your application. We want to see how you can manage tasks efficiently and keep everything organised, especially when things get a bit hectic!
Know Your Stuff: Familiarise yourself with Subject Access Requests and GDPR before applying. We love candidates who come prepared and can demonstrate their understanding of these important regulations.
Be Professional and Courteous: When writing your application, remember to convey a professional tone. We deal with all sorts of people, so showing that you can maintain a courteous manner is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Northumbria Healthcare Nhs Foundation Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of Subject Access Requests and GDPR. Being able to discuss these topics confidently will show that you're serious about the role and understand its importance.
✨Show Off Your Admin Skills
Since the role requires high standards of administrative skills, be prepared to talk about your experience with databases and NHS computer technology. Bring examples of how you've successfully managed data in previous roles.
✨Demonstrate Your Interpersonal Skills
You'll need to handle customers who may be difficult or upset. Think of a time when you managed a tough situation and be ready to share it. This will highlight your ability to maintain professionalism under pressure.
✨Flexibility is Key
The job requires flexibility with shifts, so be honest about your availability. If you can work weekends or Bank Holidays, let them know! It shows you're committed to being a team player.
