Medico-Legal Clerk | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Overview

We are looking to recruit a highly motivated and enthusiastic team player who can demonstrate high standards of administrative skills to join the Medico Legal Team. The successful candidate will be based at Seaton Delaval on a permanent contract however, may be required to work on other sites within the Trust to ensure a high quality service is provided at all times.

The successful candidate must be flexible and able to adjust to the requirements of the service to cover various shifts, and may be required to work weekends and Bank Holidays to meet the demands of the service. This is a demanding role and the post holder must be able to work under pressure to meet the needs of the service. Full training will be given to allow the successful candidate to work as part of the team.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Responsibilities

• Provide timely, accurate and comprehensive computer input into the Medico-Legal database to achieve efficient recording and process of Medico-Legal and Subject Access requests.
• Work as a flexible member of the team providing support to colleagues.
• Keep supervisors informed of progress of work and refer any potential problems that arise.
• Good knowledge and skills in the use of NHS computer technology and software e.g. PAS, Mediviewer, e-mail, relational databases.
• Good knowledge of GDR and Freedom of Information (FOI).
• Ability to prioritise and organise workload with competing and changing priorities to meet national guidelines for release of patient information.
• Provide non-clinical Subject Access Requests advice to patients and third parties.
• Follow national, corporate and local policies and procedures in all areas of work.
• Ability to act in a professional and courteous manner when dealing with all disciplines of staff, suppliers and members of the public.
• Assisting customers who may have communication difficulties or be aggressive and abusive.
• Working to designated time frames.
• Maintain good working relationships to enable clear channels of communication.

Qualifications

• The successful applicant will be required to work as a member of the team to ensure that a seamless service is provided for the customers.
• Equipped to work in a role requiring high standards of administrative skills; able to communicate effectively with colleagues and third parties; good interpersonal, keyboard, numeracy and literacy skills.
• Ability to work as part of a team and provide support to colleagues in a busy environment.

This advert closes on Thursday 18 Sep 2025