Northumbria Healthcare NHS Foundation Trust is seeking a patient care advisor team leader to supervise a contact centre team responsible for booking outpatient services and inpatient procedures. You will train staff to ensure referrals and appointments align with patient pathways and NHS standards, supporting change processes within the outpatient booking team.
The role requires strong leadership, experience in change management, and a focus on data quality and patient experience.
#J-18808-Ljbffr
Patient Care Team Leader (NHS Contact Centre) in Newcastle upon Tyne employer: Northumbria Group.
Northumbria Healthcare NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises professional development and patient care. As a Senior Radiographer at Wansbeck General Hospital, you will benefit from extensive training opportunities, a collaborative environment, and the chance to mentor future healthcare professionals, all while contributing to a vital community service in a dynamic healthcare setting.
