Locality Supervisor in Morpeth

Main area Locality supervisor Grade NHS AfC: Band 4 Contract Fixed term: 12 months (working Mon-Fri 8am-4pm with some flexible evenings and weekends as needed) Hours

• Full time
• Flexible working

37.5 hours per week (some evening and weekend work may be required) Job ref 319-8259660IO-A

Site Morpeth NHS Centre Town Morpeth Salary £28,392 - £31,157 per annum Salary period Yearly Closing 11/11/2026 23:59

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you

• Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• Access to savings scheme via salary sacrifice with Northumberland Community Bank

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

Job overview

This is an exciting opportunity for a Locality supervisor to work within our Palliative Care Support Team covering Northumberland and in collaboration with the North Tyneside Team. The post is primarily based in Morpeth with work into North Tyneside as required. We welcome applications for Nurse associates for consideration but please ensure you are familiar with the Locality Supervisor Job description prior to applying.

Work across localities/PCNs to supervise, coordinate and assist with the provision of physical, personal and emotional care to patients.

Coordinating patient care resource across Localities/PCNs to provide responsive and appropriate patient care, managing the needs of patients through planned, unplanned and palliative care.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Set goals for positive outcomes as agreed with the patients.
• Screens initial referral and agrees what care provision will be provided to meet needs.
• Regularly review assessments of existing patients to ensure they continue to meet patient’s needs.
• Create and review care needs.
• Allocate work to Nursing assistants.
• Ensure all care needs are covered through rostering and co-ordinating nursing assistants.
• Provide supervision and support to nursing assistants.
• Provide sickness and holiday cover when required.
• Participate in Out of Hours Duty Arrangements, Call Outs and ‘On Call’ responsibilities, as necessary, to provide a Safe Service delivery.
• Other duties appropriate to the nature, level and grade of the post.
• To respond to enquiries both face to face and by telephone from visitors, patients and staff and other agencies.

Working for our organisation

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!

Detailed job description and main responsibilities

Provides and receives information to inform the detail of the care package.

Negotiates with commissioners and patients to agree service provision.

Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, patients, carers, the public or other external contacts.

Able to write detailed clear instructions, case notes and reports.

Able to contribute to department meetings.

Exchange of information with all levels of staff.

Communicate issues requiring tact and persuasive skills to staff.

Provides and receives both routine and complex information where empathy is required.

Effective and timely communication as part of line management [SA(N1] responsibilities.

Work in partnership with other health professionals and external agencies to provide a personalised service to meet the patient’s needs.

Ability to work as part of a team, sharing information and records that enables the right decision and best outcomes for the patient.

Establish and maintain effective communication with patients and relatives/carers.

Internally, will be required to communicate with: Nursing Assistants, Senior Nursing Assistants, Administrators, Registered Managers, Operational Lead, Social Care Assessors and other Trust / Local Authority employees, Locality Supervisors, Scheduling Officers.

Externally, will be required to communicate with: patients/families, multi-disciplinary team, education, voluntary agencies, social care and general members of the public. This list is not exhaustive.

It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

Qualifications

• NVQ 3 or equivalent in direct care/health/health and social care.
• Level 2 Maths and English qualification

Experience and Knowledge

• Experience in care work with relevant patient group
• Supervisory experience
• Experience of care co-ordination and staff rostering.
• Experience of conducting staff supervision.
• Knowledge of or experience in coaching and mentoring practices and tools
• Knowledge of or experience in Quality improvement tools, techniques and methods

Other Requirements

• It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any

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