At a Glance
- Tasks: Prepare and serve food, maintain cleanliness, and support patient care in a dynamic environment.
- Company: Join Northumbria Healthcare Facilities Management, a trusted NHS subsidiary.
- Benefits: Enjoy flexible hours, competitive pay, paid leave, and fantastic staff perks.
- Other info: Great opportunities for career growth and a supportive work culture.
- Why this job: Make a real difference in the NHS while gaining valuable experience.
- Qualifications: Basic Food Hygiene knowledge and good communication skills are essential.
The predicted salary is between 22430 - 27414 £ per year.
Main area: Bank Catering Assistant
Grade: NHS AfC: Band 2
Contract: Bank
Hours: Flexible working - 0 hours per week (As and when)
Job ref: 319-8405315JN
Site: Northumbria House, Cobalt Business Park
Town: Newcastle upon Tyne
Salary: £25,272 pro rata per annum
Salary period: Yearly
Closing: 25/11/2026 23:59
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provides specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.
We can offer you:
- Competitive rates of pay
- Enhanced rates of pay for working evenings, nights, weekends and bank holidays
- Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
- Fantastic staff benefits including car lease, home electronics, cycle to work and priority access to vaccinations, physiotherapy, counselling, among many more
- A great employee experience - we score very highly on our employee satisfaction metrics
We require reliable, enthusiastic and motivated Catering Assistants to join our bank to work trust wide. In return we can offer you:
- Flexible hours; choose when and where you want to work
- Competitive pay rates; including enhanced pay for unsociable hours
- Paid annual leave
- A fast-track recruitment process if you move to a substantive role
- Opportunities to work in different wards and departments, including community, dental and specialist services
- Access to Services, such as those provided by our Staff Wellbeing Team
- Ability to book your shifts from home using our online portal
- Option to block-book shifts in a set period
- SMS notifications of shift availability
- Access to staff newsletters and bulletins
- Eligible for various local and national discounts which are available to NHS staff
- Free uniform, where applicable
Main duties of the job:
- Responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Catering Department and preparation and service of food to patients on the ward or to patients, visitors and staff in the dining room.
- The post holder will be required to operate in the central dish wash area.
- The receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
- To demonstrate the ability to serve food to staff and to check temperature levels and be aware of the Food Temperature Regulations.
- Operating the central dish wash machine, cleaning, drying and checking of the staff/ward crockery and cutlery.
- Preparation of vegetables, fruits and salads.
- Preparation and dispatch of meals.
- Service of food in ward areas.
- Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.
- The cleaning and re-stacking of vending machines.
- Operation of the Staff Dining Room cash register.
- Awareness of appropriate image/appearance to suit service needs.
- To be self-reliant.
- To be flexible in their working arrangements to cover for holidays and sickness and work all areas of the Catering Department when required.
- Cleaning of premises and equipment to the required standard.
- Ensures compliance with the Food Hygiene Policy and the Codes of Practice.
- Work in such a manner that does not contravene the Health and Safety procedures of the Hospital and the Hotel Services Department.
- Participate in training programmes relevant to efficiency, hygiene, fire drills, the requirements of the Health and Safety at Work Act 1974 and other such courses as deemed necessary for the efficient operation of the department.
Qualifications:
- Basic Food Hygiene and/or Level 1 Food Safety Certificate or must be achieved within 6 months of start date
- Basic Numerate & Literate Skills
- NVQ Level 1 or 2 GCSE Maths and English (or equivalent)
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds.
Bank Catering Assistant employer: Northumbria Group.
Northumbria Healthcare NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises professional development and patient care. As a Senior Radiographer at Wansbeck General Hospital, you will benefit from extensive training opportunities, a collaborative environment, and the chance to mentor future healthcare professionals, all while contributing to a vital community service in a dynamic healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Catering Assistant
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Bank Catering Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Northumbria Group.
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Northumbria Group.. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
