At a Glance
- Tasks: Liaise with the public, handle complaints, and support trend analysis.
- Company: Northumbria Police, committed to professional standards and community service.
- Benefits: Permanent role, flexible working, and comprehensive training provided.
- Other info: Join a supportive team with opportunities for career advancement.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24750 - 30250 £ per year.
Northumbria Police in Newcastle (Forth Banks) is seeking a Complaints Service Adviser in the Professional Standards Department.
The role is permanent, 37 hours per week, with training at Forth Banks and flexible working including up to two days in the office.
You will liaise with the public to identify issues, handle complaints in line with national guidance, provide excellent service, and support trend analysis by supplying data.
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Hybrid Complaints Resolution Adviser in Newcastle upon Tyne employer: Northumbria
Northumbria Police is an excellent employer, offering a structured public sector career with flexible hours and extensive training opportunities for Digital Forensic Technicians. Our supportive work culture prioritises professional development and adherence to national guidelines, ensuring that employees can thrive in a high-standard, regulated environment while making a meaningful impact in the community.
