At a Glance
- Tasks: Welcome guests, take orders, and create a memorable dining experience.
- Company: Join an award-winning team at a vibrant Inn in Blyth.
- Benefits: Enjoy paid breaks, birthday holiday, and 50% off food.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be the friendly face that makes every guest feel special.
- Qualifications: Passion for customer service and ability to thrive in fast-paced settings.
The predicted salary is between 20000 - 25000 £ per year.
Front of House Team Member – Blyth, United Kingdom
A member of our Front of House team is the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish.
Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.
Responsibilities
- Greet guests, take orders, serve dishes from the kitchen, and recommend drinks from our selection.
- Maintain a lively and enjoyable atmosphere for guests.
- Ensure every interaction reflects our values of respect, customer focus, warmth, and honesty.
- Support colleagues and contribute to a positive working environment.
Qualifications
We are looking for individuals who thrive in a fast‑paced environment, possess a passion for customer service, and are committed to delivering exceptional experiences.
Age‑related pay rates apply for employees under 21.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Paid breaks are available to rest and recharge.
- Enjoy 50% off food at any of our Inns.
- Stay at any of our Inns during January, February, and March for just £1.
- Achieve 1/3 off room bookings all year round.
- Earn £50 on same‑day bookings for spontaneous trips.
- 15% off bed and breakfast for loved ones.
- 24/7 confidential support via our Employee Assistance Programme.
- Tips are distributed via Tronc.
- Participate in our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
- Additional Information
The Inn is located in the heart of Blyth’s historic quay, offering easy access to the town’s maritime heritage and waterfront attractions.
Watch Megan’s video to learn more about our front‑of‑house roles.
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Front Of House Team Member employer: Northumberland
The Inn Collection Group offers a dynamic and supportive work environment for culinary professionals, where creativity and passion for food are celebrated. Located in the picturesque Northumberland coast, employees benefit from a vibrant team culture, opportunities for career advancement, and the chance to work in a busy pub restaurant that values high standards and teamwork. With a focus on employee well-being and development, this is an excellent place for those looking to grow their culinary skills while enjoying the beauty of the coastal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Northumberland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Northumberland
Don't be shy about reaching out to Northumberland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Northumberland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Northumberland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
