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- Tasks: Ensure guests have a seamless experience during the night and maintain a welcoming atmosphere.
- Company: Join an award-winning pub group known for exceptional hospitality and a supportive team.
- Benefits: Enjoy paid breaks, discounts on food, and special offers for stays at our inns.
- Why this job: Be part of a friendly team that values respect and customer focus while making people happy.
- Qualifications: Friendly attitude, strong communication skills, and ability to work independently.
- Other info: Perfect opportunity for night owls looking to gain experience in hospitality.
The predicted salary is between 20000 - 25000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Located in the heart of Blyth’s historic quay, The Commissioners Quay Inn sits in a prime position with easy access to the town's maritime heritage and waterfront attractions. Its central location makes it a perfect base for exploring the surrounding area.
You’ll Fit Right Inn
As a Night Porter, you'll play a vital role in ensuring our guests have a seamless and enjoyable experience throughout the night. If you’re friendly, approachable, and have excellent customer service skills, this could be the perfect fit for you! We’re looking for someone with a positive attitude, strong communication, and the ability to work independently while staying organised.
Your responsibilities will include greeting and checking guests in and out, assisting with inquiries at reception, the bar, or over the phone, and serving guests professionally. You’ll also help keep the restaurant, lounge, and facilities clean and tidy, prepare the restaurant for breakfast service, and set up the buffet table. In addition, you’ll patrol the premises to perform security checks and ensure a safe environment for everyone.
If you’re energised by working through the night, have a knack for staying organised, and enjoy making guests feel at home, we think you'll fit right inn...
Age-related pay rates apply for Under 21s.
Night Porter in Blyth employer: Northumberland
Contact Detail:
Northumberland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Blyth
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Inn Collection Group's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in making people happy.
✨Tip Number 2
Practice your customer service skills! As a Night Porter, you'll be the face of the pub during the night. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any guest inquiries like a pro.
✨Tip Number 3
Dress to impress! Even though it’s a night shift, looking smart and presentable can make a great first impression. It shows that you take the role seriously and are ready to represent the welcoming atmosphere of The Inn Collection Group.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the Night Porter position.
We think you need these skills to ace Night Porter in Blyth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight your customer service skills and any relevant experience that shows you can keep things running smoothly during the night shift.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Commissioners Quay Inn.
How to prepare for a job interview at Northumberland
✨Know the Company
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect and customer focus, and think about how you can embody these in your role as a Night Porter. This shows you're genuinely interested and aligns with their mission of Making People Happy.
✨Showcase Your Customer Service Skills
As a Night Porter, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for guests. Think about times when you’ve handled inquiries or resolved issues effectively, as this will demonstrate your ability to create a welcoming atmosphere.
✨Be Ready for Practical Scenarios
Expect to be asked about how you'd handle specific situations, like dealing with a late check-in or ensuring the safety of guests during your shift. Practise your responses to these scenarios so you can show off your problem-solving skills and ability to stay organised under pressure.
✨Bring Your Positive Attitude
A friendly and approachable demeanour is essential for this role. During the interview, let your personality shine through! Smile, maintain eye contact, and engage with your interviewer. This will help convey that you’re not just qualified, but also a great fit for the team.