Medical Secretary

An exciting 3 months fixed term development opportunity has arisen within South Inpatient Services for two full time Medical Secretaries. We are looking for competent and professional Medical Secretaries to be based at Rosewood, Hopewood Park, Ryhope, Sunderland. You will work within an administration team to support the multi-disciplinary Clinical team and Administration Manager.

The post holder will be required to attend meetings both face to face and on TEAMS and take electronic minutes. The post holder will provide guidance and supervision to the admin team, support with training and provide cover when needed. The post holder will be required to co-ordinate administrative support services ensuring all systems and processes operate efficiently and accurately through a process of continuous improvement.

The following core skills are required for the post:

• Support to the Clinical services and wider Clinical Management team
• Excellent diary management skills
• Demonstrate excellent organisational skills and experience
• Confident and competent in administration tasks including experience of minute taking and audio typing skills, taking live minutes
• Experience working with software packages including Microsoft Word, Excel, Outlook, and Patient Information Systems (e.g. RiO)

The main duties are to provide a high quality secretarial service to our Doctors and clinicians. This will include covering MDT meetings, live typing of minutes, reports and letters, using digital dictation, discharge meetings, CPA's, arranging family meetings and keeping patient details up to date using the RIO system. There is a requirement to monitor consultant caseloads, take minutes, set up meetings and support the clinical team with the administration of the discharge process.

This is a senior role within the administration team and the post holder would be required to assist the Administration Manager / Admin Team Lead with the day to day management of workflow within the service, to support and train administrative colleagues as required. Full training, mentorship and support will be provided. The successful applicant will also be given the opportunity to join our Bank Workforce where longer term work could be provided. The successful applicant will also be given the opportunity to apply for any upcoming substantive posts within CNTW. This is a fantastic development opportunity to join our outstanding Organisation.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Education and Qualification:

• Educated to GCSE level
• RSA Level III/OCR3 in Text Processing/NVQ 3 in Business and Administration (including text preparation) plus knowledge acquired through further experience

Knowledge and experience:

• Working knowledge of Microsoft applications
• Knowledge and understanding of relevant medical terminology
• Working knowledge of Patient Information Systems, e.g. RiO
• Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
• Experience in using stock ordering systems

Skills and competencies:

• Minute taking skills
• Excellent interpersonal and communication skills, both verbal and written
• Knowledge of NHS Procedures and Policies
• Shorthand skills

For more information or an informal discussion please contact.