At a Glance
- Tasks: Join our Fire Control team to manage emergency calls and dispatch resources.
- Company: Northumberland Fire and Rescue Service is dedicated to community safety and support.
- Benefits: Enjoy a permanent role with competitive salary and opportunities for development.
- Why this job: Make a real impact in your community while working in a supportive, inclusive environment.
- Qualifications: Must be a competent or developing Firefighter(Control) in a UK Fire and Rescue Service.
- Other info: Applications close on 31st January 2026; check your emails for updates!
The predicted salary is between 23900 - 27900 £ per year.
Northumberland Fire and Rescue Service is currently seeking applications from existing Firefighter (Control) personnel who are competent or in development for a Firefighter (Control) vacancy within our Fire Control.
Northumberland is the northernmost county of England, bordering Cumbria, County Durham, Tyne and Wear and the Scottish Borders. We have an outstanding North Sea coastline of 103 km and a county of rural natural beauty. The county is steeped in history and heritage with a population of over 300,000 residents.
We invite applications from current Firefighter (Control) personnel who are in development or competent. Those who are currently employed within another fire and rescue service will be welcomed as inter-service transferees and will be required to complete conversion training to ensure familiarity and understanding of NFRS Mobilising System and processes.
The successful candidate will be expected to promote and maintain a positive relationship with all employees and their respective trade unions in the interests of developing a climate of harmonious and constructive employee relations. With excellent interpersonal skills and innovative thinking, the role will support the services continuous improvement strategy while also promoting a positive and inclusive organisational culture.
If you think you would work well within this role and have a desire to make our communities safer, then we encourage you to apply for this exciting opportunity.
Our Fire Control Mobilising and Communications Centre is equipped to deal with the receipt of emergency calls and the alerting and dispatching of Fire & Rescue Service resources, based at our Headquarters in West Hartford Community Fire Station.
The Fire Control is responsible for:
- The acceptance of emergency and non-emergency calls from a range of sources.
- Mobilising resources in accordance with our CRMP.
- Maintaining communication with resources.
- Maintaining information on Fire & Rescue Service operational resources and personnel including operational daily staffing.
- Liaising with other emergency and non-emergency agencies.
- Survival Guidance Advice to callers (Fires and Special Service Calls).
- A number of support functions including management of risk data held within mobilising systems, performance management, in-house training provided to control staff.
The Firefighter (Control) vacancy is a Permanent Vacancy, working 42 hours, watch based rota system, subject to the NJC Grey Book Conditions of Service. Current Salary is £27,970 Firefighter(Control) Development - £35,791 Firefighter(Control) Competent.
Essential criteria for the role:
- You must be a competent or development Firefighter(Control), currently employed in a UK Fire and Rescue Service.
- No outstanding ‘unspent’ disciplinary warnings.
Selection Process:
The selection process will be undertaken in accordance with workforce and succession planning requirements. Your application will be reviewed against the UK FRS National Occupational Standards (NOS) and if you meet the eligibility criteria, you will then progress to the next stage of the process.
Our selection process will comprise of the following:
- An assessment day consisting of a group discussion, and formal interview.
Assessment days will take place at: Fire Service Headquarters, West Hartford Business Park, Cramlington. Successful applicants will be subject to our pre-employment screening process, which includes an occupational health medical. We will also conduct right to work, DBS and reference checks.
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930.
Although we advertise on North East Jobs and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
Closing date for applications is 31st January 2026.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Frequency Monthly
Job Reference ncc/TP/15906/1821/DE
Contract Type Permanent
Closing Date 31 January, 2026
Job Category Fire and Rescue (Other roles)
Directorate Fire and Rescue
Location West Hartford Fire Station & H.Q, Cramlington, United Kingdom
Firefighter Control - Interservice Transferee employer: Northumberland Fire Group
Contact Detail:
Northumberland Fire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Firefighter Control - Interservice Transferee
✨Tip Number 1
Familiarise yourself with the Northumberland Fire and Rescue Service's Mobilising System and processes. Understanding how they operate will not only help you during the assessment day but also demonstrate your commitment to integrating smoothly into their team.
✨Tip Number 2
Brush up on your interpersonal skills and innovative thinking. Since the role requires promoting a positive organisational culture, showcasing these skills during your group discussions and interviews can set you apart from other candidates.
✨Tip Number 3
Prepare for the assessment day by practising group discussions with colleagues or friends. This will help you feel more comfortable sharing your thoughts and ideas, which is crucial for demonstrating your ability to work collaboratively in a control environment.
✨Tip Number 4
Stay updated on current fire and rescue service practices and any recent changes in legislation. Being knowledgeable about the industry will not only impress the interviewers but also show that you are proactive and engaged in your professional development.
We think you need these skills to ace Firefighter Control - Interservice Transferee
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Firefighter (Control) position. Familiarise yourself with the specific duties mentioned in the job description, such as managing emergency calls and liaising with other agencies.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your current position as a Firefighter (Control), any training you've completed, and your interpersonal skills that support a positive organisational culture.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your commitment to community safety. Mention your experience in fire control, your ability to work under pressure, and how you can contribute to the continuous improvement strategy of Northumberland Fire & Rescue Service.
Follow Application Instructions: Ensure you submit your application through the specified Tribepad system. Double-check that all required documents are included and that your contact information is accurate, as all communication regarding your application will be sent via email.
How to prepare for a job interview at Northumberland Fire Group
✨Know the Role Inside Out
Make sure you understand the specific responsibilities of a Firefighter (Control) within Northumberland Fire and Rescue Service. Familiarise yourself with their mobilising system and processes, as this will show your commitment and readiness for the role.
✨Demonstrate Your Interpersonal Skills
Since the role requires excellent interpersonal skills, prepare examples of how you've effectively communicated and collaborated with colleagues in previous positions. Highlight any experiences where you promoted a positive working environment.
✨Prepare for Group Discussions
As part of the assessment day, you'll likely participate in group discussions. Practice articulating your thoughts clearly and listening to others. Show that you can contribute to a team dynamic while also respecting different viewpoints.
✨Research the Organisation's Values
Understand the values and culture of Northumberland Fire and Rescue Service. Be ready to discuss how your personal values align with theirs, especially regarding community safety and inclusivity, which are crucial for this role.