At a Glance
- Tasks: Support young people in a secure environment while learning essential care skills.
- Company: Kyloe House, a nurturing and supportive children's home.
- Benefits: Earn while you learn with a competitive salary and fully funded apprenticeship.
- Other info: Join a supportive team with clear career progression opportunities.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths; willingness to complete a Level 4 apprenticeship.
The predicted salary is between 25583 - 25989 £ per year.
Location: Kyloe House, Netherton Park, Stannington, Morpeth, NE61 6DE
Interview Date: 16th July 2026
Contact: KyloeAdmin@northumberland.gov.uk
Salary & Benefits
- Salary: £25,583 – £25,989 (Band 3)
- Out-of-Hours Enhancements: £2,623– £2,665 per annum
- Sleep-in Payment: £43.12 per shift
- Fully funded Children, Young People and Families Practitioner Level 4 Apprenticeship
- Enhanced pay for evenings, weekends, and sleep‑in duties
- Northumberland County Council staff benefits: Local Government Pension Scheme, discounts at leisure and cultural venues, free onsite gym access
About Us
Kyloe House provides a safe, structured and nurturing environment for young people who have experienced significant challenges. Many arrive feeling unsafe, mistrustful, or overwhelmed, and their emotions can change quickly throughout the day. We use a trauma‑informed approach, recognising each young person’s individual needs, strengths and potential. Relationships are central to our work, but they take time, patience and consistency. Some days are emotionally demanding; others are incredibly rewarding. Progress is rarely linear. Our aim is not just to provide care, but to help young people feel safe, understood, and capable of achieving positive outcomes in their lives.
What This Apprenticeship Is
This is a training role. You will not join as a fully qualified Residential Support Worker. You will learn gradually through shadowing, structured training, and a fully funded Level 4 apprenticeship. You will always work alongside experienced staff and will be supported every step of the way.
About the Role
This is a fantastic opportunity to begin a rewarding career while gaining a recognised qualification. As an apprentice, you will gradually build your confidence and skills, and you will not be expected to manage complex situations alone. You will work as part of a supportive team, shadowing experienced staff, learning routines, and developing the practical skills needed to progress into a qualified Residential Support Worker role.
You will need to remain calm, patient and professional in emotionally charged situations, and be able to work as part of a team to maintain a safe environment. This role is not always easy—but for the right person, it is deeply meaningful. You will have the opportunity to build trust, support change, and help young people move towards a more positive future.
Key Responsibilities
- Care & Support – Support the safety, wellbeing and development of young people in a secure environment. Assist with daily routines, including meals, activities and household tasks. Help create a safe, structured, and nurturing home environment.
- Relationship Building – Build positive, professional relationships with young people. Support the delivery of individual care plans and structured routines.
- Learning & Development – Work alongside experienced staff to develop practical skills and knowledge. Learn and apply behaviour management approaches, including CALM techniques. Actively participate in training, supervision and apprenticeship learning.
- Safeguarding & Behaviour Support – Promote safeguarding and welfare at all times. Support positive behaviour management using approved approaches. Maintain accurate records and contribute to effective team communication. Share information appropriately to support consistent care delivery.
What You Can Expect as an Apprentice
- Structured induction and shadowing period before taking on responsibilities.
- Regular protected learning time for your Level 4 apprenticeship.
- Close supervision and coaching from experienced Residential Support Workers.
- Gradual exposure to more complex tasks as your confidence grows.
- Clear progression milestones so you always know what’s expected at each stage.
- Flexible shift pattern, including early, late, and sleep‑in shifts. Shift work may be long and fast‑paced; sleep‑ins form a regular part of the rota. You will often work evenings, weekends, and bank holidays.
Essential Requirements
- GCSEs (Grade 4/C or above) in English and Maths.
- Willingness to complete a Level 4 apprenticeship qualification.
- Ability to work shifts, including sleep‑in duties.
- Ability to meet safeguarding and safer recruitment requirements.
Desirable
- Experience working or volunteering with children or young people.
- Basic understanding of safeguarding or behaviour support.
Important Information
- Subject to an Enhanced DBS check.
- Northumberland County Council follows robust safer recruitment processes.
- Due to Children’s Homes Regulations, applicants must be aged 22 or over to work in a secure setting.
Equal Opportunities & Accessibility
Northumberland County Council is proud to be an equal opportunities employer. We are committed to inclusive recruitment and welcome applications from all backgrounds. Reasonable adjustments will be provided where required.
Why Join Us?
- This apprenticeship is a supported pathway into a qualified Residential Support Worker role, with clear progression and full training provided.
- Gain a recognised qualification while earning.
- Make a real difference in the lives of young people.
- Work within a supportive team who debrief, reflect and problem solve together.
- Access clear career progression opportunities.
- Develop valuable skills in a rewarding and meaningful role.
Apprentice Residential Care Worker - Kyloe House employer: Northumberland Fire Group
At Kyloe House, we pride ourselves on being an exceptional employer dedicated to nurturing the next generation of Residential Support Workers. Our supportive work culture fosters personal and professional growth through a fully funded Level 4 apprenticeship, while our commitment to trauma-informed care ensures that every team member plays a vital role in making a meaningful impact in the lives of young people. With access to comprehensive training, flexible shift patterns, and a range of employee benefits, including a Local Government Pension Scheme and discounts at local venues, joining us means embarking on a rewarding career in a safe and structured environment.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Residential Care Worker - Kyloe House
✨Get Involved in Community Events
Jump into local community events or volunteering opportunities. Social work is all about connecting with people, so being visible in your community helps us make the right contacts. Plus, it’s a great way to show your passion!
✨Connect with Social Work Networks
Tap into social work networks like local councils or universities that offer apprenticeship programmes. They often post unique opportunities and can connect us with mentors who can guide our journey and potentially lead to the apprenticeship at Northumberland Fire Group.
✨Tailor Your Approach to Apprenticeships
When applying for an apprenticeship, focus on showcasing your relevant experiences in your CV and during interviews. Highlight any volunteer work or practical experiences related to social work to stand out to Northumberland Fire Group.
✨Follow Up After Your Application
Once you’ve applied for an apprenticeship at Northumberland Fire Group, don’t just sit back! Follow up with a friendly email or a call to express your enthusiasm. It shows initiative and helps keep you on their radar.
We think you need these skills to ace Apprentice Residential Care Worker - Kyloe House
Some tips for your application 🫡
Show Your Passion for Social Work:When applying for an apprenticeship in social work, make sure to express your genuine passion for helping others. Use your cover letter to tell a story about why you’re drawn to this field and how your personal experiences have shaped your desire to pursue a career in social work. This personal touch can make a big difference!
Highlight Relevant Experience:Even if you don't have formal work experience in social work, be sure to showcase any volunteering or community involvement. Mention any relevant skills you've developed, like communication, empathy, or conflict resolution. These are key in social work, and showcasing them can really strengthen your application to Northumberland Fire Group.
Tailor Your CV to Social Work:Craft your CV with a focus on social work-related skills and experiences. Include sections for relevant qualifications, such as any certifications, training, or workshops you've attended. Make sure to highlight your ability to work in diverse teams and support vulnerable individuals, all of which are essential in this field.
Be Ready to Learn:In your application, emphasise your enthusiasm for learning and growing within the social work sector. As an apprentice, it’s important for us at StudySmarter to see that you are eager to absorb knowledge and develop your skills. Let us know how this apprenticeship aligns with your career goals in social work.
How to prepare for a job interview at Northumberland Fire Group
✨Show Your Passion for Helping People
In social work, empathy and a genuine desire to help others are crucial. When chatting with Northumberland Fire Group, make sure to convey your passion for community support and social justice. Share any relevant experiences, even volunteer work, where you've made a difference.
✨Be Ready for Scenario-Based Questions
You might face some scenario-based questions during your interview that assess how you'd handle real-life situations, such as conflict resolution or crisis management. Practise responding to potential scenarios that are common in social work, so you feel confident when tackling these types of questions with the interviewers.
✨Highlight Your Willingness to Learn
As you're aiming for an apprenticeship, your eagerness to learn is a huge asset! Be open about what you hope to gain from the role at Northumberland Fire Group and how you're excited to develop your skills. This shows them that you're not just there to fill a spot but genuinely enthusiastic about growing in the field.
✨Prepare to Discuss Relevant Theories and Tools
Brush up on key theories and tools used in social work, such as the person-centred approach or community assessments. Be prepared to discuss how you would apply these in practise. This doesn't just show your knowledge but also signals your readiness to delve into the nitty-gritty of the job right from the outset.
