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- Tasks: Keep Alnwick Castle spotless and assist visitors with their queries.
- Company: Join the Northumberland Estates team at a historic landmark.
- Benefits: Flexible working hours and a chance to work in a beautiful setting.
- Why this job: Make a difference by enhancing visitor experiences at a stunning castle.
- Qualifications: Good communication skills and a keen eye for detail.
- Other info: Seasonal role with opportunities for teamwork and personal development.
The predicted salary is between 10 - 13 £ per hour.
Do you have the skills to fill this role? Read the complete details below, and make your application today.
Location: Alnwick NE66 1NQ
Salary: Rates of pay will be shared at interview
Role Summary
To maximise visitor enjoyment of Alnwick Castle by maintaining a high standard of cleanliness across the whole Castle site. This role also includes occasional cleaning of the Estates Offices and property off site as required. This is a seasonal position for the duration of Alnwick Castle’s open season for 2026, with flexible working days over 7 days a week.
Main Duties And Responsibilities
Cleaning Tasks
- Ensure the castle site is kept immaculate and litter free at all times, undertaking light grounds duties where needed such as leaf blowing, sweeping and raking.
- Ensure that all toilets on-site are kept to a high standard of cleanliness and hygiene at all times.
- Regularly check waste bins across the site and empty them as necessary.
- Additional duties as needed.
- Cleaning of Estates offices and property off site as and when required.
Teamwork and Personal Development
You must be able to demonstrate that you can work as part of a team and also work on your own. You are encouraged to have knowledge of the various guided tours and activities we have on offer, so you can assist visitors with general questions whilst on site.
General
A knowledge of, and compliance with, general procedures will be required, in relation to daily shift patterns, rostering, staffing levels, holiday patterns and similar procedures as outlined in the castle staff handbook. In addition, you will be prepared to undertake any other tasks and duties reasonably required by Northumberland Estates. You must be flexible, reliable and punctual.
Person Specification
Training, Experience and Qualifications
- Good standard of numeracy and literacy.
Knowledge and Skills
- Ability to work as a team but also independently.
- General awareness of Health and Safety and security.
- Excellent attention to detail to maintain high standards of cleanliness.
Interpersonal Skills
- Excellent communication skills for maintaining good customer service and positive staff relations.
- Neat and tidy personal appearance.
- Reliability and punctuality.
- Ability to work calmly under pressure.
- Flexible and adaptable.
Particular Circumstances to Consider
- Ability/availability to be rostered to work weekends, bank holidays and evenings.
- Be prepared to be flexible in working hour patterns.
- To wear and maintain uniform as provided by Alnwick Castle.
Physical/Health Requirements (site specific)
The role involves working outside for long periods, being active and some heavy lifting. Some areas are only accessible via stairwells or involve confined spaces, heights and low level lighting.
To Apply
If you feel you are a suitable candidate and would like to work for Northumberland Estates, please do not hesitate to apply.
Presentation And Cleaning Team Member in Alnwick employer: Northumberland Estates
Contact Detail:
Northumberland Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presentation And Cleaning Team Member in Alnwick
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around Alnwick Castle and its grounds. Familiarising yourself with the site will not only impress the interviewers but also help you answer questions about how you can contribute to keeping it immaculate.
✨Tip Number 2
Show off your teamwork skills! During the interview, share examples of how you've worked well in a team before. Highlighting your ability to collaborate and support others will show that you're a great fit for the Presentation & Cleaning Team.
✨Tip Number 3
Be ready to chat about customer service! Since you'll be interacting with visitors, think of times when you've provided excellent service. This will demonstrate your communication skills and your commitment to enhancing visitor enjoyment at the castle.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Alnwick Castle. Don’t miss out on this opportunity!
We think you need these skills to ace Presentation And Cleaning Team Member in Alnwick
Some tips for your application 🫡
Show Your Attention to Detail: When you're filling out your application, make sure to highlight your attention to detail. This role is all about keeping Alnwick Castle spotless, so let us know how you've maintained high standards in previous jobs or experiences.
Teamwork Makes the Dream Work: We love a good team player! In your application, share examples of how you've worked well with others. Whether it's in a job or a group project, showing that you can collaborate effectively will definitely catch our eye.
Flexibility is Key: Since this role requires working weekends and holidays, be sure to mention your availability. If you can be flexible with your hours, let us know! It shows you're ready to jump in whenever needed.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you get all the latest updates about the role. We can't wait to hear from you!
How to prepare for a job interview at Northumberland Estates
✨Know the Castle Inside Out
Before your interview, take some time to research Alnwick Castle and its history. Familiarise yourself with the guided tours and activities offered. This knowledge will not only impress your interviewers but also show that you're genuinely interested in enhancing visitor experiences.
✨Show Off Your Team Spirit
Since teamwork is crucial for this role, be ready to share examples of how you've successfully worked in a team before. Think about times when you collaborated with others to achieve a common goal, especially in a cleaning or customer service context.
✨Demonstrate Your Attention to Detail
Highlight your ability to maintain high standards of cleanliness. Prepare to discuss specific cleaning tasks you've handled in the past and how you ensured everything was spotless. This will reassure them that you can keep the castle immaculate.
✨Be Flexible and Reliable
Given the nature of the role, flexibility is key. Be prepared to discuss your availability and willingness to work weekends and holidays. Emphasising your reliability and punctuality will make you a standout candidate for this seasonal position.
