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- Tasks: Manage sheltered housing schemes and promote resident well-being.
- Company: Join Northumberland County Council, a supportive and community-focused organisation.
- Benefits: Enjoy 26 days annual leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in the lives of older residents and those with dementia.
- Qualifications: NVQ Level 3 or equivalent, with a passion for customer service.
- Other info: Great career progression opportunities in a dynamic team environment.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Sheltered Scheme Officer to be based at Augur Place, Alnwick. This is a full-time, permanent role. This role involves managing sheltered housing schemes, promoting resident well-being, and ensuring effective tenancy management.
Responsibilities
- Overseeing the day-to-day management of a sheltered housing scheme and purpose-built bungalows designed for those with a diagnosis of dementia or Alzheimer’s.
- Promoting resident well-being, community spirit, and independence.
- Facilitating support for scheme residents and managing tenancy processes.
- Fostering team spirit and accountability while prioritising customer service.
- Ensuring excellent service delivery and maintaining a high profile within the scheme.
Qualifications
- NVQ Level 3 or equivalent qualification.
- Social Housing or Customer-focused experience.
- Valid UK driving license and access to a vehicle.
- Enthusiasm and a passion for delivering excellent customer service to older people and those with a diagnosis of dementia or Alzheimer’s.
- Ability to work as part of a team.
Benefits
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).
- Automatic enrolment into the Local Government Pension Scheme.
- Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees).
Sheltered Scheme Officer in Alnwick employer: Northumberland County Council
Contact Detail:
Northumberland County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Scheme Officer in Alnwick
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work with older adults or have experience with dementia care. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, let your enthusiasm for supporting residents shine through. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the specific challenges faced by sheltered housing schemes. Being able to discuss these issues and how you can contribute solutions will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Sheltered Scheme Officer in Alnwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Sheltered Scheme Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion: We want to see your enthusiasm for working with older people and those with dementia or Alzheimer’s. Share any relevant experiences or stories that demonstrate your commitment to promoting resident well-being and community spirit.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see your qualifications and how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and allows you to keep track of your application status.
How to prepare for a job interview at Northumberland County Council
✨Know Your Stuff
Make sure you understand the role of a Sheltered Scheme Officer inside out. Familiarise yourself with the responsibilities, especially around managing sheltered housing and promoting resident well-being. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Passion
Demonstrate your enthusiasm for working with older people and those with dementia or Alzheimer’s. Share personal experiences or stories that highlight your commitment to delivering excellent customer service. This will resonate well with interviewers looking for someone who truly cares about the residents.
✨Team Spirit is Key
Since this role involves fostering team spirit, be prepared to discuss how you’ve worked effectively in teams before. Think of examples where you’ve collaborated with others to achieve a common goal, especially in a social housing or customer-focused environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the community spirit initiatives they have in place or how they support staff in delivering excellent service. It shows you’re engaged and thinking about how you can contribute to their goals.
