P&I Claims Assistant - Middle East, India & Africa
P&I Claims Assistant - Middle East, India & Africa

P&I Claims Assistant - Middle East, India & Africa

Full-Time 26100 - 36600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle low value P&I claims and support the claims handling function.
  • Company: Leading marine insurer with a collaborative and empowering culture.
  • Benefits: 27 days leave, annual bonus, private medical insurance, and gym allowance.
  • Why this job: Join a dynamic team and make a real impact in the maritime industry.
  • Qualifications: Basic knowledge of shipping terms and efficient administration skills required.
  • Other info: Opportunities for professional development and career growth.

The predicted salary is between 26100 - 36600 £ per year.

The role involves handling a wide range of low value P&I claims for owners and charterers, supporting the wider claims handling function, research and administration.

What will you be doing?

  • Handling a high volume and variety of low value P&I claims for owners and charterers, ensuring timely and cost-effective resolutions. This includes personal injury, cargo claims, and pre-load surveys.
  • Estimating and settling these P&I claims promptly, ensuring compliance with guidelines and Member Terms of Entry.
  • Cultivating and maintaining strong relationships with Members and brokers, delivering exceptional service.
  • Responding to general enquiries and providing support for claims-related queries.
  • Conducting research to support claims and general activities.
  • Preparing and maintaining presentation materials, spreadsheets, and databases.
  • Assisting with the administration, filing, and drafting of P&I and Non-P&I matters.
  • Collaborating with teams in FD&D, Underwriting, Loss Prevention, and other sectors.
  • Supporting business development, networking, and maintaining an inclusive team environment.
  • Contributing to continuous improvement of claims processes.

About you

  • Basic knowledge of shipping terms and common ship operations.
  • Efficient and effective administration skills.
  • Good planning and organisational skills with the ability to cope with demanding workloads.
  • Legal knowledge (law degree or equivalent), technical expertise (mariner) or prior experience within the maritime industry preferred.
  • Understanding of the basics of P&I claims and the P&I insurance industry.
  • Some understanding of P&I Rules.
  • Basic knowledge and experience in dealing with P&I/Non-P&I matters.

Who we are

We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.

Our culture and what to expect from us

Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve. We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.

Benefits

  • 27 days annual leave + bank holidays (rising with length of service).
  • An annual company bonus scheme.
  • Private Medical Insurance.
  • Life Insurance.
  • Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
  • Gym allowance and much more.
  • Salary from £26,100+, with scope to increase depending on experience.

P&I Claims Assistant - Middle East, India & Africa employer: NorthStandard

As a leading marine insurer, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development, we provide structured learning opportunities and a comprehensive benefits package, including generous annual leave and private medical insurance, ensuring our team members feel valued and motivated in their roles. Located in a dynamic environment, our commitment to exceptional service and relationship-building fosters a rewarding workplace for those looking to make a meaningful impact in the maritime industry.
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Contact Detail:

NorthStandard Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land P&I Claims Assistant - Middle East, India & Africa

✨Tip Number 1

Network like a pro! Reach out to people in the maritime industry, especially those who work with P&I claims. A friendly chat can lead to valuable insights and even job leads.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of shipping terms and P&I claims. We want you to feel confident discussing your understanding of the industry and how you can contribute.

✨Tip Number 3

Showcase your organisational skills! During interviews, share examples of how you've managed demanding workloads or improved processes in previous roles. This will highlight your fit for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at StudySmarter.

We think you need these skills to ace P&I Claims Assistant - Middle East, India & Africa

Claims Handling
P&I Claims Knowledge
Shipping Terms Knowledge
Legal Knowledge
Technical Expertise in Maritime Industry
Administration Skills
Planning and Organisational Skills
Research Skills
Communication Skills
Relationship Management
Problem-Solving Skills
Data Management
Collaboration Skills
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the P&I Claims Assistant role. Highlight any relevant experience you have in handling claims, administration, or the maritime industry. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention our culture and how you can contribute to it!

Showcase Your Skills: In your application, be sure to showcase your planning and organisational skills. Mention any specific tools or methods you use to manage workloads effectively. We love seeing how you tackle challenges!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at NorthStandard

✨Know Your P&I Claims

Make sure you brush up on your knowledge of P&I claims, especially the basics and common terms. Familiarise yourself with personal injury and cargo claims, as well as pre-load surveys. This will show that you're not just interested in the role but also understand the industry.

✨Show Off Your Admin Skills

Since the role involves a lot of administration, be ready to discuss your organisational skills. Prepare examples of how you've managed demanding workloads in the past. Highlight any experience with spreadsheets or databases, as this will be crucial for the job.

✨Build Relationships

The ability to cultivate strong relationships is key. Think of times when you've successfully worked with others, whether it's colleagues or clients. Be prepared to share how you can deliver exceptional service and maintain trust with members and brokers.

✨Research and Prepare

Do your homework on the company and its culture. Understand their values and how they align with yours. Prepare questions that show your interest in continuous improvement and collaboration within teams, as these are important aspects of the role.

P&I Claims Assistant - Middle East, India & Africa
NorthStandard

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