At a Glance
- Tasks: Support claims handling and ensure smooth operations in a friendly, collaborative team.
- Company: Leading marine insurer with a strong focus on teamwork and innovation.
- Benefits: Generous leave, annual bonus, private medical insurance, and remote work options.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Join a dynamic team and make a real impact in the marine insurance industry.
- Qualifications: Strong admin skills and basic knowledge of P&I claims and shipping operations.
The predicted salary is between 26100 - 36600 £ per year.
This role plays a key part in supporting the smooth and effective handling of claims across the business. You’ll be joining a collaborative, friendly team where your attention to detail, curiosity, and proactive approach will help ensure high‑quality claims administration, well‑informed decision‑making, and strong relationships across internal departments. From assisting with P&I and Non‑P&I matters to preparing reports and keeping our systems running efficiently, you’ll be an important contributor to both day‑to‑day operations and the continued development of our claims function.
What will you be doing?
- Responding to general enquiries and providing support for claims-related queries.
- Assisting with claims handling.
- Conducting research to support claims and general activities.
- Preparing and maintaining presentation materials, spreadsheets, and databases.
- Assisting with the administration, filing, and drafting of P&I and Non-P&I matters.
- Monitoring and progressing the setup of claims in internal systems.
- Collaborating with teams in FD&D, Underwriting, Loss Prevention, and other sectors.
- Supporting business development, networking, and maintaining an inclusive team environment.
- Contributing to continuous improvement of claims processes.
About you
- Efficient and effective administration skills.
- Good planning and organisational skills with the ability to cope with demanding workloads.
- Understanding of the basics of P&I claims and the P&I insurance industry.
- Basic knowledge of shipping terms and common ship operations.
- Basic knowledge and experience in dealing with P&I/Non-P&I matters.
Who we are
We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.
Our culture and what to expect from us
Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve. We provide excellent service to members, build long‑lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.
We provide our people with a fantastic benefits package including:
- 27 days annual leave + bank holidays (rising with length of service).
- An annual company bonus scheme.
- Private Medical Insurance.
- Life Insurance.
- 4 week 'work from anywhere' policy.
- Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
- Gym allowance and much more…
Salary from £26,100+, with scope to increase depending on experience.
P&I Claims Assistant - Americas & UK employer: NorthStandard
As a leading specialist marine insurer, we pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued. With a strong focus on employee growth, we offer structured learning opportunities and support for professional qualifications, alongside an attractive benefits package that includes generous annual leave, private medical insurance, and a flexible work-from-anywhere policy. Join us in our mission to provide exceptional service while being part of a culture that celebrates curiosity, empowerment, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land P&I Claims Assistant - Americas & UK
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like NorthStandard). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like NorthStandard. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace P&I Claims Assistant - Americas & UK
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at NorthStandard.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at NorthStandard. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at NorthStandard
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at NorthStandard to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at NorthStandard, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding NorthStandard's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
