People Operations Coordinator (FTC)

This fixed term role is all about supporting our people. Working alongside our People Partners, you’ll help deliver a seamless employee experience at every stage of the lifecycle—from welcoming new colleagues to supporting employees as they move on. You’ll provide guidance to managers and employees, manage key processes, maintain HR systems, and contribute to the wider success of the People & Culture team. If you’re looking to join a collaborative and supportive team where you can make a real impact, we’d love to hear from you.

What will you be doing?

• Support People Partners and work collaboratively with other Co-ordinators to provide advice and guidance to managers and employees on all aspects of the employee life cycle, including onboarding new joiners, performance and absence management, family leave requests, secondments, relocations, visas and immigration matters, and leaver arrangements.
• Ensure right-to-work and screening checks are conducted for new starters and support the Fit & Proper and regulated roles re-check process as required.
• Prepare timely and accurate contracts of employment, changes to terms and conditions and other documentation as needed, liaising effectively with the Reward team to ensure seamless payroll processing.
• Manage the probation process, monitoring mid and end probation reviews and highlighting relevant issues in good time to People Partners.
• Input and maintenance of the HR systems to ensure all data held by the P&C team is accurate and secure in line with legislation (e.g. GDPR).
• Produce regular and ad hoc reports (headcount, starters/leavers, absence, DEI metrics).
• Assist with reviewing and updating People policies to reflect legislative changes and evolving best practices.
• Participate in People & Culture team projects as required and take a proactive approach to continuous improvement, seeking ways to enhance the work of the team.

About you

• Educated to at least GCSE, A-level, or equivalent.
• Previous experience in People Operations or a similar HR role, with exposure across the employee lifecycle.
• Solid understanding of employment law, HR best practice, and UK right-to-work requirements.
• Experience using HR systems and maintaining accurate employee data, with strong attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organisational skills, with the ability to take ownership, use initiative, and manage tasks effectively.
• Excellent interpersonal skills, with the ability to build relationships, handle confidential information, and work collaboratively.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with remote or hybrid teams.
• Knowledge of immigration and visa processes, including experience supporting Skilled Worker visa applications or similar.

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve. You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world. We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

The Benefits

• A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.
• We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.
• Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.
• We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the club.

The Values

• Empowered: By being trusted, inspired and developed.
• Giving: Showing we care by sharing our attention, experience and expertise.
• Courageous: Challenging relentlessly to create better outcomes.
• Inquisitive: Embracing diverse perspectives and fresh possibilities.