At a Glance
- Tasks: Lead complex P&I claims and build trusted relationships in the maritime industry.
- Company: Join NorthStandard, a leading marine insurer with a collaborative culture.
- Benefits: Enjoy 27 days leave, private medical insurance, and a competitive salary starting from £70,000.
- Other info: Empowering culture with excellent career growth and professional development opportunities.
- Why this job: Make a real impact while mentoring colleagues and improving processes in a dynamic environment.
- Qualifications: Degree in Law or equivalent experience in handling P&I claims required.
The predicted salary is between 70000 - 77000 £ per year.
Join North Standard's Americas & UK team and take the lead on complex P&I claims, providing expert advice, building trusted Member relationships, and delivering solutions that make a real impact across the global maritime industry.
Role Purpose
This role focuses on efficiently handling a variety of P&I claims, including complex cases, while maintaining control over strategies and providing regular updates.
You'll build strong relationships with Members and brokers, mentor colleagues, and collaborate with various teams to identify risks and improve processes.
Your efforts will ensure Members feel supported and informed throughout the claims process, contributing to a high-performing, inclusive team environment.
What will you be doing?
- Handle a high volume and variety of P&I claims, including complex and high-value matters, ensuring efficient and cost-effective resolution.
- Assisting with Member and broker enquiries relating to current geopolitical and industry issues.
- Appointing and managing a variety of third-party service providers, such as lawyers, surveyors, consultants and correspondents.
- Maintain control of P&I claims strategy, taking input from external advisors without ceding control.
- Provide regular, accurate, and timely reporting on new and ongoing P&I claims to the Head of P&I Claims.
- Manage relationships with Members and brokers, ensuring high levels of service.
- Mentor, supervise, and manage colleagues within the P&I Claims function.
- Collaborate closely with FD&D, Underwriting, and Loss Prevention colleagues to identify risk trends and manage relationships.
- Prepare agendas, reports, and inform the Sector of significant developments as required.
- Support business development activities and network with Members and customers, both locally and overseas.
- Assist with audits and improve claims handling and operational processes.
- Ensure all duties, including file organisation, internal reporting, adherence to Claims Function procedures, and participation in out-of-hours emergency response, are performed in accordance with established procedures.
About you
Skills/Qualifications/Experience
- Degree (preferably in Law) OR equivalent (e. g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
- Understanding of P&I claims and the P&I insurance industry
- Good planning and organisational skills with the ability to manage demanding workloads
- Excellent interpersonal skills
- Willingness to travel
- Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role
- Ability to assist with cases in a controlled, efficient and cost-effective manner
Who we are
We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership.
We’re one of the world’s leading and most influential P&I Clubs.
Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.
Our culture and what to expect from us
Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’.
Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve.
We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way.
It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.
We provide our people with a fantastic benefits package including
- 27 days annual leave + bank holidays (rising with length of service).
- An annual company bonus scheme.
- Private Medical Insurance.
- Life Insurance
- Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
- Gym Allowance and much more...
- Salary from £70,000+, with scope to increase depending on experience
- #J-18808-Ljbffr
Senior Claims Executive - Americas & UK in Newcastle upon Tyne employer: NorthStandard
NorthStandard is an exceptional employer located in the vibrant city of Newcastle upon Tyne, offering a dynamic work culture that prioritises teamwork and mentorship. As a Senior BI Manager, you will not only lead a talented Data Ops team but also benefit from a comprehensive package that includes private medical insurance and generous annual leave, ensuring a healthy work-life balance and ample opportunities for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive - Americas & UK in Newcastle upon Tyne
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like NorthStandard). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like NorthStandard. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Executive - Americas & UK in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at NorthStandard.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at NorthStandard. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at NorthStandard
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at NorthStandard to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at NorthStandard, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding NorthStandard's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
